- Backpacking and Hiking
- Camping
- Baking
- Music
- Curly Hair
- Fashion
Jaedyn Pontius
Spearfish
Summary
Recent graduate with foundational knowledge in Cosmetology with hands-on experience. Demonstrates strong teamwork, problem-solving, and time-management skills. Prepared to start career and make meaningful contributions with commitment and drive.
I excel in fostering positive relationships and enhancing operational efficiency. My friendly communication and active listening ensure memorable customer experiences and repeat business.
Overview
4
4
years of professional experience
Work History
Laundry Attendant/Housekeeper
Silverado Franklin Hotel
07.2021 - Current
- Maintained a clean and organized work environment, ensuring optimal productivity and minimal downtime.
- Set up wash and dry cycles with appropriate settings such as spin speed, temperature, and cleaning agents.
- Supported team members in completing tasks efficiently, fostering a positive and collaborative work atmosphere.
- Assisted with cleaning and maintenance of laundry equipment to keep machines in proper working order.
- Collaborated with housekeeping staff to ensure timely delivery of clean linens to guest rooms.
Ski Rental Technician
Terry Peak Ski Area
11.2020 - 03.2022
- Boosted repeat business through exceptional customer service and timely resolution of issues.
- Streamlined the rental process for increased efficiency by maintaining accurate records and inventory management.
- Collaborated with ski instructors to identify appropriate equipment for clients based on skill level and personal preferences.
- Implemented an online reservation system, streamlining the booking process for guests and improving overall efficiency.
- Actively participated in local community events as a representative of the company, raising brand awareness among potential customers.
- Provided thorough demonstrations on the use and care of rented ski equipment, leading to fewer returns due to user error or damage.
- Assisted in training new technicians to ensure consistent quality service across the team.
- Ensured proper fitting of ski equipment to minimize risk of injury and maximize comfort for clients.
- Resolved customer disputes to maintain positive relationships and increase customer base.
Education
No Degree - Cosmetology
The Salon Professional Academy of Rapid City
Rapid City, SD07-2025
High School Diploma -
Lead Deadwood High School
Lead, SD05-2024
Skills
- Social skills
- Friendly communication
- Active listening
- Scheduling appointments
- Men and women haircuts
- Sanitation practices
- Product knowledge
- Hairstyling
- Body hair removal
- Nail care services
- Trend awareness
Interests
Timeline
Laundry Attendant/Housekeeper
Silverado Franklin Hotel
07.2021 - Current
Ski Rental Technician
Terry Peak Ski Area
11.2020 - 03.2022
No Degree - Cosmetology
The Salon Professional Academy of Rapid City
High School Diploma -
Lead Deadwood High School
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