Jacob Conover
Sioux Falls,SD
Summary
Collaborative individual with expertise in providing exemplary service regarding benefits support. Multitasking Benefits Specialist knowledgeable in state and federal regulations and maintaining employee confidentiality.
Overview
2
2
years of professional experience
Work History
Benefits Specialist
Department Of Social Services
08.2023 - Current
- Resolved issues and inquiries from plan participants regarding health and welfare benefits and deductions through telephone, email, and in-person interactions.
- Explained benefits to plan participants in easy to understand terms in order to educate each on available options.
- Assisted in resolving complex benefits issues, leading to increased client satisfaction and retention rates.
- Processed client life event changes, ensuring timely updates to benefits and coverage for qualifying events such as marriage or the birth of a child.
Cultural Resources Technician
Bolton And Menk
05.2023 - 08.2023
- Maintained a safe work environment by strictly adhering to established safety protocols and guidelines.
- Conduct surveys of known and probable archaeological sites.
- Report to Cultural Resources Specialist.
- Maintained compliance with regulatory standards and safety requirements.
Archaeological Field Technician
USDA Forest Service
05.2022 - 10.2022
- Collaborated effectively within multidisciplinary teams, integrating perspectives from various fields for comprehensive analyses.
- Complete multiday field excursions in wilderness areas.
- Supported public outreach initiatives by participating in educational events, fostering greater understanding of archaeology and cultural heritage.
- Optimized site management practices through regular maintenance checks on equipment, ensuring efficient operations throughout projects.
Education
Bachelor of Arts - Anthropology
Saint Cloud State University
Saint Cloud, MN12.2021
High School Diploma -
Dawson-Boyd Secondary
Dawson, MN05.2018
Skills
- Verbal and written communication
- Relationship Building
- Time Management
- Ability to work under pressure
Timeline
Benefits Specialist
Department Of Social Services
08.2023 - Current
Cultural Resources Technician
Bolton And Menk
05.2023 - 08.2023
Archaeological Field Technician
USDA Forest Service
05.2022 - 10.2022
Bachelor of Arts - Anthropology
Saint Cloud State University
High School Diploma -
Dawson-Boyd Secondary
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