Jackson McGough

Provided daily customer service, ensuring guests had a positive and engaging experience. Maintained and cleaned games while gaining hands-on knowledge of wiring and game operations. Assisted with managerial tasks and supported operations across the facility, contributing to smooth day-to-day functioning.

Assist in stadium preparation and setup, organize equipment and materials for
in-game promotions, execute in game promotions with fans, support various roles throughout the day
(tickets, kid zone, mascot wrangler, promo tunnel, guest services, etc.), ensure a fun and engaging game day
experience, assist with cleanup post-game.

Assisted and led baseball practices for athletes ages 10–18, running skill-focused drills and providing individualized guidance to help players develop technique and overall performance. Contributed to a positive, structured training environment that supported player growth.

Worked on Synergy for Spring Ball and charts for the fall season. Utilized Excel to compile data and create reports. Aid in the completion of scouting reports. Assisted with Rapsodo Pitching and Rapsodo Hitting.

Handled cashier and customer service responsibilities while maintaining stocked and organized shelves. Assisted customers in locating products and provided support with mailing and package services, ensuring efficient and friendly service.

Managed front desk operations, including checking in guests and assisting with membership sign-ups. Maintained a clean and professional facility environment. Served as a basketball official, ensuring fair play, game flow, and positive experiences for participants.

Provided daily customer service while maintaining park grounds and ensuring a clean, welcoming environment. Collaborated with team members on various projects and assisted guests by offering directions both within the park and around the local area. Supported interactive activities by helping visitors safely feed alligators and answering questions throughout the day to enhance their overall experience.