Jackson Gleason
Sioux Falls
Summary
Expert in customer assistance and conflict resolution, demonstrating strong problem-solving abilities. Quick learner with a proven track record of adapting to new challenges efficiently. Detail-oriented with a focus on delivering high-quality results in fast-paced environments.
Overview
3
3
years of professional experience
Work History
Service Desk
Ace Hardware
Sioux Falls
09.2024 - 03.2025
- Engaged customers, found requested items and explained sales promotions to deliver pleasant shopping experiences.
- Improved customer service feedback scores through outstanding service.
- Readied merchandise for sales floor by marking items with identifying codes and accurate pricing.
- Kept calm and applied strong problem-solving and interpersonal skills to resolve conflicts.
Data Entry
North American Agricultural Services
Sioux Falls
09.2021 - 08.2024
- Updated and maintained databases with current information.
- Completed day-to-day duties accurately and efficiently.
- Utilized various software and tools to streamline processes and optimize performance.
- Prioritized and organized tasks to efficiently accomplish service goals.
Education
High School Diploma -
Lincoln High School
Sioux Falls, SD05-2021
Skills
- Customer service
- Attention to detail
- Conflict resolution
- Effective communication
Timeline
Service Desk
Ace Hardware
09.2024 - 03.2025
Data Entry
North American Agricultural Services
09.2021 - 08.2024
High School Diploma -
Lincoln High School
Similar Profiles
Brian P. PolkBrian P. Polk
Assistant Store Manager at Mutual Ace Hardware / Mundelein Ace HardwareAssistant Store Manager at Mutual Ace Hardware / Mundelein Ace Hardware
Daniel SolanoDaniel Solano
Glazier at Hardware New York/Ace HardwareGlazier at Hardware New York/Ace Hardware
Mathew GrubeMathew Grube
Retail Sales Associate at True Value Hardware Store / Ace HardwareRetail Sales Associate at True Value Hardware Store / Ace Hardware
Bonnie MoonBonnie Moon
Sales Associate at Ace Hardware DBA Zaremba Hardware ,LLCSales Associate at Ace Hardware DBA Zaremba Hardware ,LLC
Kevin HumkeKevin Humke
Music Teacher at Bishop O'Gorman Catholic SchoolsMusic Teacher at Bishop O'Gorman Catholic Schools