ISABELLA NEW HOLY
Rapid City
Summary
Dedicated professional with extensive experience across diverse environments, including the restaurant business and various levels of the legal sector. Demonstrates exceptional problem-solving abilities, and quick initiative in high-pressure situations. Proficient in administrative support and customer service, complemented by strong organizational skills to manage high-volume workloads. Seeking a full-time role that provides opportunities for career advancement.
Overview
10
10
years of professional experience
4
4
Certifications
Work History
Certified Court Reporter
Great Plains Reporting
Rapid City
01.2025 - Current
- Recorded court proceedings, capturing testimonies and arguments from judges, attorneys, and witnesses.
- Maintained confidentiality of sensitive information during reporting and exhibit handling.
- Verified dates, names, and facts to ensure record accuracy.
- Edited transcriptions for error-free reporting and compliance with legal standards.
- Ensured consistent adherence to courtroom protocols throughout all proceedings.
Server/Waitress
Topgolf
Overland Park
07.2024 - 12.2024
- Delivered exceptional service to high volumes of daily customers, growing strong rapport.
- Ensured courteous and efficient service to every guest through prompt attention.
- Executed opening and closing duties, including setup of dining area and supply restocking.
- Operated POS terminals for order entry, bill splitting, and total calculations.
- Collaborated with all staff during peak hours to enhance overall team performance.
Municipal Court Clerk
Gardner Municipal Court
Gardner
01.2024 - 06.2024
- Created new case files for trials and hearings everyday based on incoming citations
- Maintained dockets of pending cases, scheduling court dates as necessary.
- Reviewed court documents for accuracy before filing to uphold compliance standards.
- Ensured adherence to laws and procedures related to court operations.
- Assisted attorneys with preparation of legal documents for court proceedings.
- Demonstrated initiative through effective task prioritization and schedule management.
Trial Court Clerk
Johnson County District Court
Olathe
02.2023 - 12.2023
- Designated communication with attorneys, litigants, and general public.
- Greeted visitors and addressed inquiries about court policies and procedures.
- Assisted judges in trial preparations and organized documents for hearings.
- Maintained court dockets and scheduled all necessary court appearances.
- Drafted official orders for court proceedings with judge's signature approval.
- Reviewed and submitted hundreds of case files weekly for departmental records.
- Processed payments for fines, issued receipts, and updated account balances.
Deputy Court Clerk
Oglala Sioux Tribe
Pine Ridge
03.2020 - 02.2023
- Processed court documents and filings for the Oglala Sioux Tribal Court.
- Assisted judges with case management and scheduling duties.
- Communicated with attorneys and the public regarding court procedures.
- Prepared and distributed court notices and legal correspondence.
- Trained new staff on office procedures and document handling practices.
- Entered data into computerized case management system to maintain accurate records.
Restaurant Hostess
Toulouse Cafe & Bar
Plano
05.2019 - 12.2019
- Set reservations by phone and walk-in, while keeping all scheduling demands in order to maintain an excellent dining experience.
- Managed in-person and telephone guest inquiries, accommodation requests, and reservation bookings using OpenTable software.
- Knowledgeable about the restaurant's menu, specials, and wine list.
- Maximized team performance by training new employees on food handling, guest expectations, and restaurant protocols.
- Managed closing duties, including restocking items, and reconciling the cash drawer.
Kids Club Supervisor
Genesis Health Clubs
Lawrence
08.2018 - 01.2019
- Managed exceptional care for groups of up to 30 children aged 11 months to 13 years.
- Designed daily activities focused on enhancing learning, creativity, and playfulness.
- Enforced behavior standards to ensure a safe environment for all children.
- Communicated with parents regarding children's performance and upcoming events.
- Completed staff schedules and audited payroll hours for accuracy.
Front Desk Agent
Genesis Health Clubs
Lawrence
09.2017 - 08.2018
- Oversaw front desk operations for high-volume gym, ensuring seamless guest experiences.
- Greeted guests, facilitating check-in and fostering positive interactions.
- Responded to customer inquiries via phone, directing calls to relevant departments.
- Delivered exceptional customer service, accommodating specific requests and providing facility tours.
- Maintained cleanliness of lobby area, enhancing overall presentation and comfort.
- Managed guest check-in process efficiently to minimize wait times.
- Engaged with guests to build rapport and ensure satisfaction with services.
Human Resources Assistant
Red Cloud Indian School
Pine Ridge
05.2016 - 08.2016
- Executed clerical duties including filing, sorting, mail delivery, and bookkeeping.
- Facilitated hiring processes by conducting screenings and administering questionnaires.
- Participated in training sessions focused on customer service and conflict resolution techniques.
- Adhered to company regulations ensuring safety for visitors and employees.
- Delivered administrative support for various HR projects and initiatives.
Education
Bachelor of Arts - Psychology
University of Kansas
Lawrence, KS05-2021
Associate of Science -
Bluegrass Community And Technical College
Lexington, KY12-2019
High School Diploma -
Red Cloud Indian School
Pine Ridge, SD05.2016
Skills
- Communication skills
- Organizational skills
- Data entry and schedule management
- Microsoft Office proficiency
- Google Workspace proficiency
- OpenTable expertise
- Court processes knowledge
- Legal terminology understanding
- Customer service
- Team collaboration
Affiliations
- Bill & Melinda Gates Millennium Scholar
- Society of Indian Psychologists for Indigenous Peoples
Certification
First-Aid and CPR Certified
Timeline
Certified Court Reporter
Great Plains Reporting
01.2025 - Current
Server/Waitress
Topgolf
07.2024 - 12.2024
Municipal Court Clerk
Gardner Municipal Court
01.2024 - 06.2024
Trial Court Clerk
Johnson County District Court
02.2023 - 12.2023
Deputy Court Clerk
Oglala Sioux Tribe
03.2020 - 02.2023
Restaurant Hostess
Toulouse Cafe & Bar
05.2019 - 12.2019
Kids Club Supervisor
Genesis Health Clubs
08.2018 - 01.2019
Front Desk Agent
Genesis Health Clubs
09.2017 - 08.2018
Human Resources Assistant
Red Cloud Indian School
05.2016 - 08.2016
Bachelor of Arts - Psychology
University of Kansas
Associate of Science -
Bluegrass Community And Technical College
High School Diploma -
Red Cloud Indian School