Dynamic Sales Floor Manager at Burlington with a proven track record in inventory management and team leadership. Skilled in enhancing customer relations and promoting a positive work environment. Recognized for exceeding sales targets through effective training and collaboration, demonstrating strong problem-solving abilities and a commitment to teamwork.
Overview
7
7
years of professional experience
Work History
Sales Floor Manager
Burlington
05.2024 - 09.2025
Assisted team in maintaining merchandise presentation standards and visual displays.
Learned inventory management systems to track stock levels accurately.
Supported daily operations by greeting and assisting customers effectively.
Collaborated with staff to ensure a clean, organized sales environment.
Assisted in preparing sales presentations and proposals for prospective clients.
Trained new staff on logistics software and operational procedures for efficiency.
Conducted regular performance reviews for the logistics team, identifying areas for improvement and facilitating professional development opportunities.
Exceeded quarterly sales targets consistently by cultivating a motivated team that was focused on delivering results-driven performance.
Cashier
Holiday Gas Station
02.2023 - 07.2023
Processed customer transactions efficiently using point-of-sale systems.
Maintained accurate cash drawer and balanced at end of shifts.
Provided exceptional customer service, resolving inquiries and issues promptly.
Assisted in training new cashiers on register operations and customer engagement.
Implemented best practices for maintaining a clean and organized checkout environment.
Greeted customers entering store and responded promptly to customer needs.
Welcomed customers and helped determine their needs.
Worked flexible schedule and extra shifts to meet business needs.
Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Built relationships with customers to encourage repeat business.
Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
Helped customers complete purchases, locate items, and join reward programs.
Assistant Team Leader
Fleet Farm
08.2022 - 02.2023
Coordinated daily team activities to ensure efficient workflow and project completion.
Assisted in training new team members on operational procedures and best practices.
Managed scheduling and resource allocation to optimize team performance.
Developed process documentation to enhance clarity and consistency in task execution.
Monitored project progress, identifying potential issues and implementing timely solutions.
Provided feedback to team leaders for continuous improvement of operational strategies.
Worked with customer service representatives to handle escalated customer issues.
Managed team workload to reach targets for specific tasks.
Worked with customer service to handle escalated customer issues.
Acted as a liaison between team members and upper management to facilitate communication and ensure alignment with company objectives.
Managed team workload to reach production targets.
Delegated tasks effectively, ensuring optimal utilization of each team member''s skills and capabilities.
Prep Dishwasher
Thai Hachapi
11.2021 - 08.2022
Operated commercial dishwashing equipment to maintain cleanliness and hygiene standards.
Ensured proper organization of dishes, utensils, and kitchen tools for efficient workflow.
Assisted in training new staff on safe handling and cleaning procedures.
Monitored inventory levels of dishwashing supplies and reported shortages to management.
Collaborated with kitchen staff to streamline operations during peak service hours.
Implemented improved cleaning techniques that enhanced efficiency within the dishwashing area.
Maintained compliance with health and safety regulations throughout daily operations.
Provided support in maintaining overall kitchen cleanliness and sanitation standards.
Increased overall cleanliness of restaurant by regularly sweeping and mopping floors around dishwashing station.
Cleared, washed and stacked all plates, dining utensils, and trays quickly and without breaking.
Washed equipment, surfaces, refrigerators, and other areas and applied sanitizing chemicals.
Cart Pusher
Walmart
05.2021 - 10.2021
Operated equipment to transport carts efficiently across store premises.
Maintained cleanliness and organization of cart areas to enhance customer experience.
Collaborated with team members to streamline cart retrieval processes during peak hours.
Assisted in training new staff on safety protocols and operational best practices.
Monitored cart inventory levels, ensuring adequate supply for customer needs at all times.
Implemented improvements in workflow that reduced time spent on cart management tasks.
Engaged with customers to provide assistance and resolve inquiries related to carts or store layout.
Conducted regular inspections of carts, reporting maintenance issues promptly for resolution.
Substitute Teacher
Tehachapi Unified School District
11.2018 - 03.2021
Developed engaging lesson plans to meet diverse student needs.
Implemented classroom management strategies to maintain a positive learning environment.
Adapted instructional methods based on individual learning styles and progress.
Collaborated with teachers to enhance curriculum delivery and student engagement.
Utilized technology tools for remote learning support and classroom activities.
Monitored student performance and provided constructive feedback for improvement.
Fostered relationships with students, promoting inclusivity and respect among peers.
Upheld classroom routines to support student environments and maintain consistent schedules.
Developed strong rapport with students through consistent encouragement and support, fostering a positive learning atmosphere conducive to academic growth.