Summary
Overview
Work History
Education
Skills
Timeline
Generic

Isaac Magana

Rapid City

Summary

Dynamic Sales Floor Manager at Burlington with a proven track record in inventory management and team leadership. Skilled in enhancing customer relations and promoting a positive work environment. Recognized for exceeding sales targets through effective training and collaboration, demonstrating strong problem-solving abilities and a commitment to teamwork.

Overview

7
7
years of professional experience

Work History

Sales Floor Manager

Burlington
05.2024 - 09.2025
  • Assisted team in maintaining merchandise presentation standards and visual displays.
  • Learned inventory management systems to track stock levels accurately.
  • Supported daily operations by greeting and assisting customers effectively.
  • Collaborated with staff to ensure a clean, organized sales environment.
  • Helped resolve customer inquiries, enhancing overall shopping experience.
  • Promoted a positive work environment fostering teamwork, mutual respect, and open communication among employees.
  • Demonstrated product and answered questions for prospective customers.
  • Managed inventory effectively, ensuring optimal stock levels and timely merchandise availability.

Logistics Coordinator

TJMaxx
08.2023 - 11.2023

Was in charge of Men's and Babies Apparel

  • Assisted in preparing sales presentations and proposals for prospective clients.
  • Trained new staff on logistics software and operational procedures for efficiency.
  • Conducted regular performance reviews for the logistics team, identifying areas for improvement and facilitating professional development opportunities.
  • Exceeded quarterly sales targets consistently by cultivating a motivated team that was focused on delivering results-driven performance.

Cashier

Holiday Gas Station
02.2023 - 07.2023
  • Processed customer transactions efficiently using point-of-sale systems.
  • Maintained accurate cash drawer and balanced at end of shifts.
  • Provided exceptional customer service, resolving inquiries and issues promptly.
  • Assisted in training new cashiers on register operations and customer engagement.
  • Implemented best practices for maintaining a clean and organized checkout environment.
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Built relationships with customers to encourage repeat business.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Helped customers complete purchases, locate items, and join reward programs.

Assistant Team Leader

Fleet Farm
08.2022 - 02.2023
  • Coordinated daily team activities to ensure efficient workflow and project completion.
  • Assisted in training new team members on operational procedures and best practices.
  • Managed scheduling and resource allocation to optimize team performance.
  • Developed process documentation to enhance clarity and consistency in task execution.
  • Monitored project progress, identifying potential issues and implementing timely solutions.
  • Provided feedback to team leaders for continuous improvement of operational strategies.
  • Worked with customer service representatives to handle escalated customer issues.
  • Managed team workload to reach targets for specific tasks.
  • Worked with customer service to handle escalated customer issues.
  • Acted as a liaison between team members and upper management to facilitate communication and ensure alignment with company objectives.
  • Managed team workload to reach production targets.
  • Delegated tasks effectively, ensuring optimal utilization of each team member''s skills and capabilities.

Prep Dishwasher

Thai Hachapi
11.2021 - 08.2022
  • Operated commercial dishwashing equipment to maintain cleanliness and hygiene standards.
  • Ensured proper organization of dishes, utensils, and kitchen tools for efficient workflow.
  • Assisted in training new staff on safe handling and cleaning procedures.
  • Monitored inventory levels of dishwashing supplies and reported shortages to management.
  • Collaborated with kitchen staff to streamline operations during peak service hours.
  • Implemented improved cleaning techniques that enhanced efficiency within the dishwashing area.
  • Maintained compliance with health and safety regulations throughout daily operations.
  • Provided support in maintaining overall kitchen cleanliness and sanitation standards.
  • Increased overall cleanliness of restaurant by regularly sweeping and mopping floors around dishwashing station.
  • Cleared, washed and stacked all plates, dining utensils, and trays quickly and without breaking.
  • Washed equipment, surfaces, refrigerators, and other areas and applied sanitizing chemicals.

Cart Pusher

Walmart
05.2021 - 10.2021
  • Operated equipment to transport carts efficiently across store premises.
  • Maintained cleanliness and organization of cart areas to enhance customer experience.
  • Collaborated with team members to streamline cart retrieval processes during peak hours.
  • Assisted in training new staff on safety protocols and operational best practices.
  • Monitored cart inventory levels, ensuring adequate supply for customer needs at all times.
  • Implemented improvements in workflow that reduced time spent on cart management tasks.
  • Engaged with customers to provide assistance and resolve inquiries related to carts or store layout.
  • Conducted regular inspections of carts, reporting maintenance issues promptly for resolution.

Substitute Teacher

Tehachapi Unified School District
11.2018 - 03.2021
  • Developed engaging lesson plans to meet diverse student needs.
  • Implemented classroom management strategies to maintain a positive learning environment.
  • Adapted instructional methods based on individual learning styles and progress.
  • Collaborated with teachers to enhance curriculum delivery and student engagement.
  • Utilized technology tools for remote learning support and classroom activities.
  • Monitored student performance and provided constructive feedback for improvement.
  • Fostered relationships with students, promoting inclusivity and respect among peers.
  • Upheld classroom routines to support student environments and maintain consistent schedules.
  • Developed strong rapport with students through consistent encouragement and support, fostering a positive learning atmosphere conducive to academic growth.

Education

High School Diploma -

Tehachapi High School
Tehachapi, CA

Skills

  • Keyholder
  • Retail staff management
  • Product presentation
  • Inventory management
  • Employee scheduling
  • Sales training
  • Shrinkage control
  • Positive attitude
  • Teamwork
  • Teamwork and collaboration
  • Customer service
  • Problem-solving
  • Attention to detail
  • Multitasking
  • Reliability
  • Team building
  • Customer relations
  • Relationship building

Timeline

Sales Floor Manager

Burlington
05.2024 - 09.2025

Logistics Coordinator

TJMaxx
08.2023 - 11.2023

Cashier

Holiday Gas Station
02.2023 - 07.2023

Assistant Team Leader

Fleet Farm
08.2022 - 02.2023

Prep Dishwasher

Thai Hachapi
11.2021 - 08.2022

Cart Pusher

Walmart
05.2021 - 10.2021

Substitute Teacher

Tehachapi Unified School District
11.2018 - 03.2021

High School Diploma -

Tehachapi High School
Isaac Magana