Ian McLean
Gettysburg
Summary
Detail-oriented individual with exceptional communication and management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.
Overview
5
5
years of professional experience
Work History
Shift Manager
Mr. G's Ice Cream
09.2020 - Current
- Supervised employees and oversaw quality compliance with company standards for ice cream and services.
- Excelled in every store position and regularly backed up front-line staff.
- Trained and mentored new employees to maximize team performance.
Basketball Trainer
Self-employeed
09.2024 - Current
- Provided guidance to clients in overcoming challenges and identifying opportunities.
- Assisted clients in setting and achieving personal goals.
- Facilitated group coaching sessions and provided individual coaching support.
Pet Sitter
Self-employeed
03.2022 - Current
- Gave animals proper attention to promote secure environment in owner's absence.
- Managed pet safety and wellness in owners' absence by securing yard gates and removing items that could make pets sick.
- Exercised animals regularly with walks and rigorous play activities.
Education
Bachelor of Science - Engineering
James Madison University
Harrisonburg, VA05-2028
High School Diploma -
Gettysburg High School
Gettysburg, PA05-2024
Skills
- Accurate money handling
- Shift leadership
- Workplace safety
- Relationship building
- Decision-making
- Opening and closing procedures
- Handling customer complaints
- Training and mentoring
- Equipment troubleshooting
- Strength and conditioning
- Athlete safety
- Animal exercise
Timeline
Basketball Trainer
Self-employeed
09.2024 - Current
Pet Sitter
Self-employeed
03.2022 - Current
Shift Manager
Mr. G's Ice Cream
09.2020 - Current
Bachelor of Science - Engineering
James Madison University
High School Diploma -
Gettysburg High School
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