Energetic professional with background in , Administrative duties and Heavy equipment operations. Possess strong communication abilities, adept at problem-solving and maintaining safety protocols. Demonstrated ability to work effectively both independently and as part of a team, enhancing overall operations and guest enjoyment.
Personable Lift Operator with distinguished knowledge of lifts. Knowledgeable about customer service and lift repairs to handle emergency situations quickly.
Overview
12
12
years of professional experience
Work History
Heavy Lift Operator
Marmen Energy
Brandon
11.2017 - Current
Operate a high capacity lift truck to handle oversized complex parts
Use safe methods while operating the lift truck
Respect the load limit considering the handling techniques and standards
Scan environment, assess risks and take the necessary precautions
Unload railcars of plates
Operate a track mobile to move railcars
Drive in tandem with another heavy lift truck to transport wind turbine sections
Load trucks with sections onto trucks for shipping
Administrative Specialist
NAVSUP Fleet Logistics Center Yokosuka
Yokosuka
10.2014 - 08.2017
I was an outbound counselor for the military and civilian members
I was a single point of contact for providing counseling and entitlements in household goods, private vehicles and inspections when required
I was responsible for all customer facing storefront functions for the DOD Joint Personnel Property Shipping Office Japan
Communicate with service members/employees, their dependents to elicit their shipment needs and services
Review military/civilian orders and determine the extent of entitlement and eligibility for shipment drayage, temporary storage or non-temporary storage of household goods at government expense
Ability to analyze and tactfully report on operational effectiveness, trends and various other statistics through the use of Department of Defense and U.S Navy automated information systems
Prepared and conducted Transition Assistance Management Program seminars
Senior Accountant Supervisor
Capital One
Sioux Falls
08.2013 - 12.2013
Diminished financial discrepancies and accurately reconciled accounts using detailed data analysis results.
Prepared monthly financial statements, including balance sheets and income statements.
Collaborated with external partners to complete audits.
I lead a dynamic team of upfront line associates who are the face of capital one for our customers
I created excitement and maintained high levels of morale through change was essential
We strived each day to exceed standards of customer service and experience
Provided continuous feedback and coaching to improve reviews for direct reports
Education
High School Diploma -
Alta High School
Alta, IA
05-1992
Some College (No Degree) -
Iowa Central Community College
Fort Dodge, IA
Skills
Heavy equipment operation
Load securing techniques
Safety protocols
Risk assessment
Customer service
Languages
Japanese
Native/ Bilingual
Accomplishments
Received many recognitions from Commanding Officer for my performance and Bravo Zulu shout outs.
I was recognized as first ever positive ICE (interactive customer evaluation) recipient in our building