Heather Dupont
Rapid City
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
12
12
years of professional experience
Work History
Administrative Assistant
JP Enterprises
06.2024 - Current
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
Merchandiser
Scheels
05.2020 - Current
- Removed damaged, out-of-code, not-in-set and discontinued items from displays.
- Updated pricing and signage to complete product displays and educate customers.
- Inspected merchandise for quality and arranged proper display location on floor.
- Managed inventory levels with regular monitoring, ordering, and stock replenishment for optimal product availability.
Self-Employed
LITTLE RASCAL DAYCARE
08.2017 - 04.2019
- Made nutritious breakfasts, lunches, dinners and snacks for the children
- Developed age-appropriate activities and programs for children0 to5 years old
- Addressed behavioral and learning issues with parents and daycare management
- Worked50 hrs/Wk
ASSISTANT STORE MANAGER
Carter's
11.2015 - 06.2016
- Managed the scheduling for store shifts so that there was proper staffing at all times
- Processed payments for credit and debit cards and returned the proper change for cash transactions
- Coached the team on effective upselling and cross-selling methods
- Used time efficiently when not serving customers, including folding clothes and cleaning out fitting rooms
- Completed all point of sale opening and closing procedures, including counting the contents of the cash register
- Completed all daily tasks and special assignments with an efficient and quality-driven approach
- Worked40 hrs/wk
Self-Employed
LITTLE RASCAL DAYCARE
01.2013 - 07.2015
- Managed an in-home daycare with0-12 infants,1-4 toddlers and preschoolers and5-8 school-aged children
- Organized and engaged in recreational activities such as games and puzzles
- Maintained a safe play environment by emphasizing and maintaining cleanliness and organization
- Made nutritious breakfasts, lunches, dinners and snacks for the children
- Worked50 hrs/wk
Education
Nursing
University of South Dakota
Vermillion, SDCosmetologist
Headlines Academy
Rapid City, SDLincoln Northeast High School
Rapid City, SD05-2006
Skills
- Performance management systems
- Recruitment/staffing
- Training programs development
- Records maintenance
- Interpersonal and written communication
- Data entry
- Public speaking
- Conflict resolution
- Budgeting and finance
- Staff development
- Data management
- Skilled in Excel, Word, Access and PowerPoint
- Extremely organized
- Friendly and outgoing
- Reliable and punctual
Timeline
Administrative Assistant
JP Enterprises
06.2024 - Current
Merchandiser
Scheels
05.2020 - Current
Self-Employed
LITTLE RASCAL DAYCARE
08.2017 - 04.2019
ASSISTANT STORE MANAGER
Carter's
11.2015 - 06.2016
Self-Employed
LITTLE RASCAL DAYCARE
01.2013 - 07.2015
Cosmetologist
Headlines Academy
Nursing
University of South Dakota
Lincoln Northeast High School
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