Summary
Overview
Work History
Skills
Timeline
Generic

Hannah Martin

Sioux Falls

Summary

Dynamic General Manager with extensive experience at McDonald's, excelling in P&L management and team leadership. Proven track record in driving performance improvements and operational excellence. Skilled in budget management and employee training, fostering a culture of quality assurance and strategic planning to enhance customer satisfaction and business growth.

Overview

9
9
years of professional experience

Work History

General Manager

McDonald's
Sioux Falls
12.2024 - Current

P&L, training, hiring, operations, scedule, inventory

  • Managed all aspects of daily business operations including budgeting, staffing, scheduling, inventory control, customer service and sales.

Assistant Manager

McDonald's
Sioux Falls
06.2022 - 12.2024
  • Planned and led team meetings to review business results and communicate new and ongoing priorities.
  • Conducted regular performance reviews for employees to identify areas of improvement.

Shift Manager

Firehouse Subs
Sioux Falls
02.2017 - 05.2021
  • Planned and led team meetings to review business results and communicate new and ongoing priorities.
  • Conducted regular performance reviews for employees to identify areas of improvement.
  • Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
  • Conferred with management and subordinates to resolve problems or complaints.
  • Determined budgets, production goals and rates based on company policies and requirements.
  • Delegated tasks to multiple employees while maintaining efficient workplace.

Assistant Manager

Chuck E Cheese
Sioux Falls
08.2016 - 07.2018
  • Implemented quality control measures to uphold company standards.
  • Reviewed employee performance and provided ongoing feedback and coaching to drive performance improvement.
  • Provided guidance and support to junior staff members on daily tasks, projects, and objectives.

Skills

  • Budget management
  • Inventory control
  • P&L management
  • Sales forecasting
  • Performance evaluation
  • Employee training
  • Customer service
  • Team leadership
  • Operational excellence
  • Strategic planning
  • Quality assurance
  • Process improvement
  • Time management
  • Process automation
  • Performance improvements
  • Workflow planning
  • Vendor partnerships

Timeline

General Manager

McDonald's
12.2024 - Current

Assistant Manager

McDonald's
06.2022 - 12.2024

Shift Manager

Firehouse Subs
02.2017 - 05.2021

Assistant Manager

Chuck E Cheese
08.2016 - 07.2018
Hannah Martin