Halie Ostrom
Rapid City
Summary
Dynamic individual with hands-on experience in restaurant service, Swim Instructing, daycare, construction, and talent for navigating challenges. Brings strong problem-solving skills and proactive approach to new tasks. Known for adaptability, creativity, and results-oriented mindset. Committed to making meaningful contributions and advancing organizational goals.
Overview
8
8
years of professional experience
Work History
Server
Pho Vietnam
Rapid City, SD
09.2025 - Current
- Maintained cleanliness and organization of dining area to enhance guest experience.
- Handled customer inquiries and resolved issues to ensure satisfaction.
- Supported team by restocking supplies and preparing dining areas before shifts.
- Cultivated warm relationships with regular customers.
- Handled cash transactions accurately, contributing to balanced daily financial reports.
- Explained menu items and suggested appropriate options for food allergy concerns.
In-home Daycare Helper
Baby Sprouts Daycare
Box Elder, SD
09.2024 - 06.2025
- Assisted in daily activities, fostering a nurturing environment for children.
- Maintained cleanliness and safety standards within the daycare facility.
- Collaborated with team members to create a welcoming atmosphere for families.
- Ensured child safety by closely monitoring indoor and outdoor play areas at all times.
- Aided in naptime preparation to ensure restful sleep for all children in attendance.
- Collaborated with colleagues to prepare nutritious meals, adhering to dietary restrictions when necessary.
Field Engineer Intern
Kraemer North America
Castle Rock, CO
05.2023 - 08.2023
- Assisted in conducting site inspections and documenting project progress.
- Participated in weekly project meetings, contributing insights on workflow optimization.
- Mentored field engineers on engineering principles and site practices.
- Streamlined data collection processes for improved accuracy in reporting and analysis.
- Continually expanded knowledge of industry best practices through ongoing training sessions, workshops, and professional development opportunities.
Shift Supervisor
KFC/A&W
Longmont CO
06.2019 - 08.2021
- Supervised daily operations to ensure compliance with company standards and efficient workflow.
- Trained and mentored team members on food safety and customer service protocols.
- Resolved customer complaints promptly, enhancing overall customer satisfaction and loyalty.
- Trained new employees and delegated daily tasks and responsibilities.
- Completed store opening and closing procedures and balanced tills.
- Managed cash handling procedures, maintaining accuracy in financial transactions and minimizing discrepancies in daily reconciliations.
Swim Instructor
City Of Longmont Aquatics Department
Longmont, CO
10.2017 - 01.2019
- Instructed swimming techniques for diverse age groups, ensuring skill progression and safety standards.
- Developed personalized lesson plans to meet individual student needs and enhance learning experiences.
- Provided feedback to students and parents regarding progress, fostering open communication and continuous improvement.
- Maintained CPR and First Aid ensure preparedness for emergency situations during lessons.
- Promoted a fun learning environment through engaging activities and games designed to reinforce essential swimming skills.
Education
High School Diploma -
Niwot High School
Niwot, COSkills
- Strong work ethic
- Cash handling
- Exceptional customer service
- Team collaboration
- Table bussing
- Flexible and adaptable
- Patience and empathy
- Child supervision
- Professionalism and punctuality
- Continuous learning attitude
Timeline
Server
Pho Vietnam
09.2025 - Current
In-home Daycare Helper
Baby Sprouts Daycare
09.2024 - 06.2025
Field Engineer Intern
Kraemer North America
05.2023 - 08.2023
Shift Supervisor
KFC/A&W
06.2019 - 08.2021
Swim Instructor
City Of Longmont Aquatics Department
10.2017 - 01.2019
High School Diploma -
Niwot High School