Haley Norton
Sioux Falls
Summary
Outgoing Leasing Consultant with background in marketing initiatives and recruiting techniques. Accomplished professional skilled in issue resolution and follow-up to promote resident satisfaction. Prioritizes work, organizes records and builds trust with attention to detail and excellent multitasking abilities.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Leasing Agent
Enclave Companies
Sioux Falls
07.2025 - Current
- Conducted property tours for prospective tenants, highlighting key amenities and features to enhance leasing interest.
- Processed rental applications, confirming tenant information and credit history to ensure qualified occupants.
- Managed lease agreements, ensuring compliance with company policies and regulations.
- Delivered exceptional customer service, fostering strong relationships with residents and prospects to enhance tenant satisfaction.
- Collaborated with maintenance teams to address tenant requests and concerns promptly.
- Processed applications by conducting background checks and verifying references.
Server/Bartender
Great Life Golf & Fitness
Sioux Falls
08.2023 - 07.2025
- Greeted customers, addressed inquiries, and recommended specials to drive sales.
- Delivered attentive service that contributed to positive guest dining experiences.
- Responded efficiently to guest inquiries and complaints in a professional manner.
- Operated POS terminals to input orders, split bills, and calculate totals.
Property Manager
Real Property Management
Sioux Falls
03.2023 - 11.2024
- Developed targeted marketing strategies that increased tenant interest and engagement.
- Prepared leasing agreements and reviewed applications, ensuring compliance and suitability.
- Managed tenant relations, resolving inquiries to enhance tenant satisfaction.
- Maintained accurate records of financial transactions including rent collections, security deposits, and other income sources.
Chiropractic Assistant/Receptionist
Envive Chiropractic
Sioux Falls
05.2024 - 11.2024
- Greeted and welcomed visitors, creating positive first impression for company
- Managed a high volume of incoming calls, efficiently routing them to the appropriate departments
- Resolved customer complaints or issues promptly, ensuring high level of customer satisfaction
- Handled sensitive documents with confidentiality and discretion, maintaining strict adherence to privacy policies
Server/Bartender
Minerva's Restaurant
Okoboji
11.2022 - 04.2023
- Greeted customers and ensured exceptional service throughout their visit.
- Delivered attentive service to create memorable dining experiences.
- Integrated customer feedback to refine service quality and menu selections.
- Managed inventory levels and restocked supplies effectively.
Hostess
Latin king
Des Moines
04.2020 - 09.2022
- Coordinated reservations and waitlists to optimize seating during peak service.
- Greeted and seated guests promptly upon arrival in a busy dining environment.
- Partnered with servers and kitchen staff to facilitate seamless dining experiences.
- Addressed customer inquiries and complaints to enhance satisfaction and loyalty.
Daycare Provider
Joyful Journeys
Spirit Lake
02.2016 - 01.2020
- Planned and implemented educational programs to promote child development.
- Organized and led engaging activities to enhance creativity and social skills among children.
- Supervised daily activities, ensuring safety and a nurturing environment for children's growth.
- Communicated regularly with parents about children's progress and specific developmental needs.
- Ensured compliance with health and safety regulations during all activities.
Education
High school diploma -
Harris-Lake Park High School
Lake Park, IA06-2020
Skills
- Office and property management
- Retail sales and management
- Hospitality and guest services
- Point of sale (POS) systems
- Cash handling and financial management
- Time management and prioritization
- Upselling techniques
- Computer proficiency
- Conflict resolution skills
- Communication collaboration
- Content marketing
- Banquet and restaurant experience
Certification
- Lifeguard Training
- First Aid Certification
- Food Handler Certification
- CPR Certification
Personal Information
- Relocation: Georgia
- Work Permit: Authorized to work in the US for any employer
Timeline
Leasing Agent
Enclave Companies
07.2025 - Current
Chiropractic Assistant/Receptionist
Envive Chiropractic
05.2024 - 11.2024
Server/Bartender
Great Life Golf & Fitness
08.2023 - 07.2025
Property Manager
Real Property Management
03.2023 - 11.2024
Server/Bartender
Minerva's Restaurant
11.2022 - 04.2023
Hostess
Latin king
04.2020 - 09.2022
Daycare Provider
Joyful Journeys
02.2016 - 01.2020
High school diploma -
Harris-Lake Park High School