George Duquette
J&R Mechanical
SIOUXFALLS,SD
7
years of professional experience
Detail-oriented HVAC Install Technician experienced in diagnostics, equipment installation, and troubleshooting. Delivered high-quality service through commitment to safety, compliance with standards, and process streamlining. Focused on enhancing system performance and customer satisfaction.
Work History
HVAC Install Technician
3 Years 11 Months- Installed HVAC systems in residential and commercial buildings, ensuring compliance with safety standards.
- Diagnosed system malfunctions, utilizing technical expertise to implement effective repairs.
- Conducted routine maintenance on heating and cooling equipment, enhancing operational efficiency.
- Collaborated with team members to streamline installation processes, reducing project timeframes.
- Oversaw inventory management of tools and parts, optimizing resource allocation for projects.
- Trained junior technicians on best practices for equipment installation and safety protocols.
- Recommended improvements to installation procedures based on field experience, contributing to process enhancements.
- Ensured accurate and complete installations by closely following manufacturer guidelines and adhering to industry best practices.
- Conducted thorough post-installation inspections to ensure optimal functionality of installed components and systems.
- Assisted in training new install technicians on company procedures, equipment handling techniques, and troubleshooting methods to enhance overall team performance.
- Removed all excess materials and debris from work sites.
- Consistently met deadlines for completing work orders, ensuring minimal disruption to client operations.
- Delivered high-quality installations that resulted in repeat business from satisfied customers.
- Contributed to the growth of the company through referrals and positive word-of-mouth from satisfied clients.
- Efficiently managed inventory of supplies and tools needed for each project while minimizing waste on job sites.
- Installed and configured new equipment and systems according to company standards.
- Used hand and power equipment for hoisting, measuring, testing, and drilling of various types of installations.
- Maintained high level of safety when using hand and power equipment for hoisting, measuring, testing, and drilling of various types of installations.
- Followed all company guidelines regarding safety procedures when out in the field.
- Worked with diverse types of weather and ground conditions.
Hvac Install Technician
4 Months- Installed HVAC systems in residential and commercial properties, ensuring optimal performance and compliance with regulations.
- Conducted routine maintenance checks, identifying issues and implementing timely repairs to prevent system failures.
- Collaborated with team members to troubleshoot complex mechanical problems, enhancing efficiency and minimizing downtime.
- Streamlined installation processes by developing best practice guidelines, improving project completion times significantly.
- Continuously updated technical knowledge through training sessions, workshops, and self-directed learning to provide exceptional service to clients.
- Maintained a safe working environment by consistently implementing safety protocols during installations.
- Enhanced client trust and confidence through clear communication, explanation of services, and addressing any concerns promptly.
- Evaluated equipment to determine if it needed to be repaired or replaced.
- Established and maintained effective working relationships with vendors and contractors to support operations.
- Removed all excess materials and debris from work sites.
- Consistently met deadlines for completing work orders, ensuring minimal disruption to client operations.
- Delivered high-quality installations that resulted in repeat business from satisfied customers.
- Used hand and power equipment for hoisting, measuring, testing, and drilling of various types of installations.
- Maintained high a a high level of safety when using hand and power equipment for hoisting, measuring, testing, and drilling of various types of installations.
- Followed all company guidelines regarding safety procedures when out in the field.
- Worked with diverse types of weather and ground conditions.
Meat Clerk
1 Year- Assisted customers with product selection and provided knowledgeable recommendations.
- Operated meat cutting equipment safely, adhering to all health regulations.
- Trained new staff on proper handling and storage procedures for meat products.
- Collaborated with team members to achieve a well-stocked, clean, and organized work environment.
- Cut meats to customer specifications and answered questions about specialty products.
- Kept meat cases fully stocked, clean and properly labeled to allow customers to find products quickly.
- Prepared and packaged meat products by cutting and grinding meat to customer specifications.
- Maintained sanitation standards within the department by adhering to strict cleaning procedures and guidelines.
- Used strong communication skills to address customer inquiries or concerns promptly and professionally.
- Gained knowledge of different meats to answer customer questions and suggest best cuts for various dishes.
- Maintained excellent levels of food safety by frequently checking product dates and temperatures.
- Ensured freshness of products by monitoring inventory levels and maintaining proper storage conditions.
- Assisted customers with special requests and provided information on various cuts of meat, cooking techniques, and recipes.
- Rotated products to sell before expiration dates, prevent waste and keep food safety in check.
- Used proper sanitation and food safety techniques to prevent food contamination and illness.
- Maintained meat slicer, wrapping machine and other equipment to prevent breakdowns and delays.
- Contributed to waste reduction efforts by accurately weighing, pricing, and labeling products for sale.
- Handled high volume orders while maintaining accuracy in transactions for smooth customer experiences during busy periods.
- Contributed to positive store reputation through friendly customer interactions and attention to detail in all aspects of meat department operations.
- Operated saws and slicers to cut meat, using safety protocols and procedures to avoid accidents.
- Enhanced customer satisfaction by providing knowledgeable and efficient service in the meat department.
- Assisted customers with special requests to meet needs and make shopping experiences more pleasant.
- Promoted a safe work environment by following established safety protocols during cutting, trimming, grinding, or wrapping activities.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Listened to customer needs and desires to identify and recommend optimal products.
- Built customer loyalty and retention by delivering excellent shopping experiences.
- Provided exceptional services and pleasant shopping experiences to retail customers.
- Created inviting environment for customers by maintaining store organization and cleanliness.
- Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
Landscaper
3 Months- Implemented landscape designs based on client specifications and environmental considerations.
- Conducted regular maintenance tasks, including mowing, trimming, and edging for optimal aesthetics.
- Trained junior staff on safety protocols and proper use of landscaping tools.
- Collaborated with clients to assess needs and provide tailored landscaping solutions.
- Developed seasonal planting schedules to improve plant health and landscape appearance.
- Maintained grounds by trimming, weeding, and general clean-up.
- Performed planting, watering, mulching, and edging of lawns.
- Removed weeds, hazards, and debris from common pathways to improve usability.
- Trimmed greenery, shrubs, and hedges to maintain uniform appearance.
- Used trimmers and chainsaws for grounds maintenance, brush clearing, and tree removal and thinning.
- Performed seasonal maintenance tasks such as pruning, aeration, fertilization, and mulching to promote plant health and longevity.
- Maintained safe working environments by adhering to safety protocols and conducting regular equipment inspections.
- Managed inventory of tools, equipment, and materials to ensure proper allocation of resources for each project.
- Constructed hardscape elements like patios, walkways, retaining walls, outdoor kitchens, fire pits, water features for enhanced functionality of outdoor spaces.
- Designed and installed custom landscape features to meet clients'' aesthetic preferences and functional needs.
- Cut trees and shrubs to shape and maintain landscape.
- Removed debris and waste from outdoor areas.
- Utilized power tools and landscaping machines to maintain outdoor areas.
- Prepared soil for planting and sowing.
- Maintained gardening tools by replacing blades and fluids.
- Installed stonework according to landscape design plan and client specifications.
- Applied fertilizers and pesticides to outdoor areas according to safety standards.
- Inspected gardens for pests, weeds and diseases.
Cashier
1 Year 8 Months- Processed customer transactions efficiently using point-of-sale systems.
- Maintained accurate cash drawer and balanced registers at shift end.
- Assisted customers with inquiries, ensuring high satisfaction levels.
- Trained new cashiers on operational procedures and customer service standards.
- Implemented strategies to reduce checkout wait times, enhancing overall efficiency.
- Collaborated with team members to streamline operations during peak hours.
- Resolved customer complaints promptly, fostering positive shopping experiences.
- Greeted customers entering store and responded promptly to customer needs.
- Worked a flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Stocked, tagged and displayed merchandise as required.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
- Answered questions about store policies and addressed customer concerns.
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Contributed to store success by maintaining high standards of cleanliness throughout the facility.
- Addressed customer needs and made product recommendations to increase sales.
- Streamlined checkout process for increased efficiency and reduced waiting times.
- Provided backup support for other departments when needed, showcasing versatility within the retail environment.
- Ensured compliance with company policies and procedures while processing transactions efficiently.
- Enhanced customer service experience by efficiently processing purchases and returns.
- Contributed to a clean and safe shopping environment, performed regular sanitation of checkout area.
- Enhanced shopping experience, provided product information and location assistance.
- Improved store atmosphere with thorough and prompt cleaning of checkout area.
- Improved efficiency, organized checkout area for optimal workflow.
- Facilitated positive shopping experience, greeted customers warmly upon entry.
- Enhanced customer loyalty by participating in rewards program enrollment.
- Fostered positive customer relations by resolving complaints and inquiries promptly.
- Performed cash, card, and check transactions to complete customer purchases.
- Handled cash with high accuracy and took care to check bills for fraud.
- Used POS system to enter orders, process payments and issue receipts.
- Learned duties for various positions and provided backup at key times.
- Responded promptly to requests for assistance, spills and customer inquiries.
- Encouraged customers to make additional purchases by highlighting current deals and keeping lane well-stocked.
- Set up new sales displays each week with fresh merchandise.
Education
GED
Skills
Power tool usage
Hand tool usage
Minor electrical work
Power tool operation
Hand tool proficiency
Installation planning
Safety protocols
Hazard management
Power tool skills
Construction background
Outdoor installations
Basic carpentry
Problem-solving
Attention to detail
Collaborative work
Reliability
Professionalism
Analytical problem-solving
Effective communication
Safety compliance
Goal setting
Sales
Upselling skills
Customer service
Blueprint reading
Following safety practices
Blueprint reading
Timeline
Hvac Install Technician
Hander Plumbing and Heating
01.2025 - 05.2025Read More
HVAC Install Technician
J&R Mechanical
08.2022 - 07.2026Read More
Meat Clerk
Fairway Grocery
06.2021 - 06.2022Read More
Landscaper
Dakota Lawn and Landscape
04.2021 - 07.2021Read More
Cashier
HY_VEE
05.2019 - 01.2021Read More
Harrisburg High School
GED
Read More