Gage Scott
Rapid City
Summary
Disciplined and results-driven leader with experience supervising 60–100 personnel as an AFJROTC Group Commander, directing a staff of 10–15 cadet officers and NCOs and coordinating 8–10 training events annually. Brings hands-on experience in warehouse operations, shipping and receiving, material handling, and safety compliance, combined with technical expertise in desktop support, network troubleshooting, and help desk operations. Recognized for strong problem-solving abilities, clear communication, team leadership, and dependable performance in fast-paced environments. Committed to operational efficiency, accountability, and delivering high-quality results through collaboration and attention to detail.
Overview
5
5
years of professional experience
Work History
Warehouse Worker
Best Buy
Rapid City, SD
08.2024 - Current
- Conducted inventory checks to maintain accurate stock levels and reduce discrepancies.
- Collaborated with team members to streamline shipping and receiving processes, enhancing workflow efficiency.
- Trained new employees on safety protocols and operational procedures, ensuring compliance with company standards.
- Loaded, unloaded, and moved material to and from storage and production areas.
- Consistently lifted materials weighing as much as 60-70 pounds.
- Implemented organization strategies for storage areas, improving accessibility and reducing retrieval time.
Trainee
USAF
San Antonio, TX
07.2024 - 08.2024
- Assisted in operational planning and execution of mission-critical tasks.
- Coordinated training programs to enhance team skills and effectiveness.
- Learned new materials, processes, and programs quickly.
- Participated in on-the-job training, working closely with supervisors and coworkers and asking appropriate questions.
- Attended training courses to build understanding of processes, techniques, and industry.
- Enhanced trainee experience by developing comprehensive orientation programs and hands-on training sessions.
- Promoted positive collaboration among trainees, encouraging teamwork and problem-solving skills.
- Developed strong working relationships with trainees, fostering a supportive learning environment.
- Facilitated regular meetings to align team goals with organizational objectives and foster communication.
- Led brainstorming sessions to generate innovative ideas for improving service delivery and customer satisfaction.
- Mentored junior team members, fostering a culture of continuous learning and skill development.
Sales Associate
Best Buy
Rapid City, SD
07.2022 - 06.2024
- Assisted customers in locating products and provided knowledgeable recommendations to enhance shopping experience.
- Processed transactions efficiently using point-of-sale systems, ensuring accuracy and customer satisfaction.
- Trained new associates on product knowledge and sales techniques to promote effective teamwork.
- Built relationships with customers to encourage repeat business.
Team Member
Taco Johns
Rapid City, SD
07.2021 - 01.2022
- Delivered exceptional customer service in fast-paced environment, enhancing guest satisfaction.
- Operated point-of-sale system efficiently, ensuring accurate order processing and cash management.
- Collaborated with team members to maintain cleanliness and organization of dining area and kitchen.
- Assisted in training new hires on operational procedures and service standards for consistency.
Education
Associate of Applied Science - Computer Science
Western Dakota Technical College
Rapid City, SD05-2027
High School Diploma -
Douglas High School
Box Elder, SD05-2024
Skills
- Packaging, labeling, picking & packing
- Loading/unloading & heavy material handling
- Shipping, receiving & warehouse operations
- Pallet jack operation
- Warehouse safety compliance
- Cleaning, organizing & inventory accuracy
- Strong attention to detail
- Desktop, help desk & remote technical support
- Hardware installation & operating system management
Warehouse & Logistics
Technical Support & IT
- Software configuration & application installations
- Network troubleshooting, maintenance & wireless networking
- IT documentation & user training
- Strong verbal & written communication
- Customer service & excellent interpersonal skills
- Conflict resolution & team leadership
- Team collaboration
- Time management & dependability
- Self-motivated with strong problem-solving skills
- Money handling
Professional Skills
Accomplishments
- Led and supervised 60–100 cadets, maintaining mission readiness, accountability, and high standards across all flights.
- Directed a leadership staff of 10–15 cadet officers and NCOs to plan and execute 8–10 training events and activities annually.
- Coordinated daily operations, logistics, and personnel management to ensure smooth unit performance and strong cadet morale.
- Mentored developing leaders, reinforcing discipline, teamwork, and operational excellence throughout the group.
Timeline
Warehouse Worker
Best Buy
08.2024 - Current
Trainee
USAF
07.2024 - 08.2024
Sales Associate
Best Buy
07.2022 - 06.2024
Team Member
Taco Johns
07.2021 - 01.2022
Associate of Applied Science - Computer Science
Western Dakota Technical College
High School Diploma -
Douglas High School
Awards
The Air Commando Association Award
-For sustained superior performance in the cadet corps while exemplifying the critical attributes of success
The MOAA JROTC Award
-for having demonstrate exceptional potential for military leadership.