Erica Opland
Sioux Falls
Summary
Experienced healthcare and security enforcement professional with a solid foundation in patient care, nursing team support, public safety, and communication. Attentive to patient and public needs, providing excellent care. Proficient in patient relations and time management. A motivated and quick learner, skilled in conflict management and emergency response.
Overview
8
8
years of professional experience
Work History
Cornea and Tissue Recovery Technician
Dakota Lions Sight and Health
01.2025 - Current
- Responsible for coordinating and performing the recovery of corneal and other tissues from deceased donors, ensuring donor eligibility
- Obtaining informed consent, and sterilizing and preserving tissues for transplantation.
- Document the recovery process, ensure compliance with safety standards, and collaborate with transplant teams to transport tissues to appropriate centers.
Armed Security Officer
ADC Management in Support of EROS
06.2024 - Current
- Enforces regulations and procedures designed to prevent breaches of security
- Exercise judgment and uses discretion in responding to incidents and emergencies, determining whether to intervene directly, ask for assistance as time permits, keep situation under control or surveillance, or to report incident or situation to the appropriate authority for handling
- Primary first responder called to incidents and emergencies and also conducts counter surveillance operations
- Confidential Security Clearance granted by Department of Defense
Corporal, Security Officer/Armed Security
SMP Security
07.2020 - 06.2022
- Secures premises and personnel by patrolling property; monitoring surveillance equipment; inspecting buildings, equipment, and access points; permitting entry
- Prevents losses and damage by reporting irregularities; informing violators of policy and procedures; restraining trespassers
- Confidential Security Clearance issued by DOD to provide armed security for FEMA in 2020
Correctional Officer
Minnehaha County Sheriff's Office
07.2017 - 02.2020
- Maintain the safety and security of the inmates in a structured environment
- Read, comprehend and process legal and non-legal documents including medical instructions, commitment or release orders, summons, criminal statutes and other documents
- Perform person, property, and facility searches
- Enforce disciplinary sanctions to inmates
- Training new officers on duties and safety
- Assist and respond to medical and safety-related emergencies
- Crisis Intervention and Hostage/Crisis Negotiations trained through NAMI and Midwest Counterdrug Training Center
Education
Licensed Practical Nurse -
Southeast Technical College
Sioux Falls, SD05.2025
Certified Nursing Assistant -
Southeast Technical College
Sioux Falls, SD09.2023
Emergency Medical Technician- Basic -
Avera School of EMS
Sioux Falls, SD08.2018
High School Diploma -
Dell Rapids High School
Dell Rapids, SD05-2016
Skills
- Adaptability and Flexibility
- Conflict Resolution
- Interpersonal Communication
- Investigative skills
- Critical thinking
- Teamwork and Collaboration
- Aseptic technique
- Patient confidentiality
Accomplishments
- Confidential Security Clearance granted by Department of Defense in 2024
- Axon Taser/OC Spray/Baton certified 2021-2022
- Crisis Intervention/Hostage Negotiation trained through Midwest Counterdrug Training Center in 2019
- Crisis Intervention Certified through NAMI, 2020
- Firearm State Qualified over 5 different times, latest being June 2024
Timeline
Cornea and Tissue Recovery Technician
Dakota Lions Sight and Health
01.2025 - Current
Armed Security Officer
ADC Management in Support of EROS
06.2024 - Current
Corporal, Security Officer/Armed Security
SMP Security
07.2020 - 06.2022
Correctional Officer
Minnehaha County Sheriff's Office
07.2017 - 02.2020
Licensed Practical Nurse -
Southeast Technical College
Certified Nursing Assistant -
Southeast Technical College
Emergency Medical Technician- Basic -
Avera School of EMS
High School Diploma -
Dell Rapids High School
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