Emily Whaler
Sioux Falls
Summary
Results-driven professional with a background in kitchen operations, emphasizing team leadership and effective communication. Known for improving order coordination and enhancing customer satisfaction through dedicated service and training initiatives.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Line Cook
Freddy's Frozen Custard & Steakburgers
Sioux Falls
05.2021 - 12.2024
- Trained new line cooks on food preparation techniques and safety standards.
- Supervised kitchen staff to ensure adherence to culinary guidelines and protocols.
- Maintained cleanliness and organization of kitchen equipment and workstations.
- Trained and coached new team members.
- Provided ongoing coaching and mentoring to line cooks throughout their training period.
- Maintained cleanliness and organization of kitchen workstations.
- Assisted in training new team members on cooking procedures.
- Executed daily prep tasks, ensuring readiness for busy service hours.
- Cooked multiple orders simultaneously during busy periods.
- Greeted and welcomed guests upon arrival to create positive first impressions.
- Handled customer inquiries and complaints to ensure satisfaction and resolution.
- Processed payments and managed cash handling during busy shifts efficiently.
Sandwich Artist
Pepper Jaxs Grill
Sioux Falls
01.2019 - 09.2020
- Crafted sandwiches using fresh ingredients while following customer specifications.
- Maintained cleanliness and organization in food preparation and serving areas.
- Operated kitchen equipment efficiently to prepare food items quickly.
- Used POS system and cash register to receive payments by cash, check, credit card, and voucher.
Education
High School Diploma -
Lighthouse Christian Academy
Nashville, TN05-2017
Skills
- Food preparation
- Team training
- Kitchen safety
- Equipment operation
- Order coordination
- Customer service
- Cash handling
- Effective communication
- Attention to detail
- Quality assurance
- Prep work
- Deep fryer operation
- Food storage procedures
- Reliable and trustworthy
- Professional attitude
- Problem-solving
Accomplishments
- Freddys Employee of the month x2
Certification
- Certified Training Supervisor
References
References available upon request.
Timeline
Line Cook
Freddy's Frozen Custard & Steakburgers
05.2021 - 12.2024
Sandwich Artist
Pepper Jaxs Grill
01.2019 - 09.2020
High School Diploma -
Lighthouse Christian Academy
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