Emerson Carter
Castlewood
Summary
Dynamic and dedicated waitress with a proven track record at Tables Steakhouse, excelling in customer service and team collaboration. Recognized for enhancing guest satisfaction through strong multitasking and attention to detail. Skilled in cash handling and safe food practices, consistently fostering a positive dining experience and mentoring new staff.
Professional in customer service with track record of delivering high standards of hospitality in busy restaurant settings. Consistently maintained welcoming atmosphere and effectively managed tables to ensure smooth operations. Valued for strong teamwork and ability to adapt to changing demands while focusing on customer satisfaction and efficiency.
Overview
5
5
years of professional experience
Work History
Waitress
Tables Steakhouse
03.2021 - Current
- Provided exceptional customer service, ensuring guest satisfaction through attentive communication and prompt assistance.
- Managed multiple tables efficiently, prioritizing tasks to enhance dining experience and optimize service flow.
- Collaborated with kitchen staff to ensure timely food delivery and accuracy of orders.
- Trained and mentored new waitstaff, fostering a collaborative team environment and enhancing overall performance.
- Implemented best practices for cleanliness and organization, contributing to improved restaurant operations and guest safety.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
Education
No Degree - Pre-Dental Hygiene
North Dakota State College of Science
Wahpeton, ND05-2028
Skills
- Customer service
- Strong multitasking
- Greeting guests
- Team collaboration
- Cleanliness
- Attention to detail
- Cash handling
- Order taking
- Hospitality service expertise
- Safe food handling
Timeline
Waitress
Tables Steakhouse
03.2021 - Current
No Degree - Pre-Dental Hygiene
North Dakota State College of Science