Elizabeth DeShazer
Huron
Summary
Friendly and empathetic with excellent communication skills, dedicated to providing outstanding service and support. Possesses solid understanding of customer needs and conflict resolution, coupled with strong problem-solving abilities. Aiming to build positive customer relationships and contribute to customer satisfaction and loyalty.
Overview
2
2
years of professional experience
Work History
Office Manager
Our Saviors Lutheran
Huron, SD
12.2025 - Current
- Developed and maintained filing systems, enhancing document retrieval efficiency and accuracy.
- Oversaw budget tracking and expense reporting, promoting financial accountability within the office.
- Enhanced visitor experience by managing reception duties and addressing inquiries professionally.
- Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
Receptionist/ Insurance
Huron Smiles
Huron, SD
07.2025 - 03.2026
- Managed front desk operations, ensuring smooth patient check-in and appointment scheduling.
- Provided exceptional customer service, addressing patient inquiries and resolving issues efficiently.
- Maintained accurate patient records using electronic health record (EHR) systems.
- Assisted in processing insurance claims, verifying coverage details for patients.
- Coordinated communication between dental staff and patients to streamline office workflow.
- Supported inventory management by tracking office supplies and placing orders as needed.
- Implemented organizational strategies that improved front desk efficiency and reduced wait times.
- Trained new reception staff on procedures, enhancing team performance and service quality.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
- Resolved customer problems and complaints.
- Handled cash transactions and maintained sales and payments records accurately.
- Responded to inquiries from callers seeking information.
- Maintained a well-organized reception area with updated materials, contributing to a welcoming environment for visitors.
- Supported office efficiency by performing clerical tasks such as data entry, photocopying, scanning, and faxing documents.
- Corresponded with clients through email, telephone, or postal mail.
- Handled sensitive information with discretion while maintaining strict confidentiality standards.
- Managed multiple tasks and met time-sensitive deadlines.
Human Resources / Payroll Coordinator
Prairie View Healthcare Center
Woonsocket, SD
06.2024 - 06.2025
- Processed bi-weekly payroll ensuring accuracy and compliance with healthcare regulations.
- Reviewed timecards and resolved discrepancies to maintain payroll integrity.
- Coordinated employee onboarding processes, including payroll setup and benefit enrollment.
- Collaborated with HR to ensure timely updates on compensation changes and benefits administration.
- Collaborated with HR department to maintain accurate employee records, ensuring seamless integration with the payroll system.
- Maintained confidentiality of sensitive employee information by adhering to strict data protection policies and procedures.
- Created new hire and termination documents for payroll.
- Resolved issues through active listening and open-ended questioning, escalating major problems to manager.
- Hired, managed, developed and trained staff, established and monitored goals, conducted performance reviews and administered salaries for staff.
Education
No Degree - Human Resources Training
Southeast Technical Institute
Sioux Falls,SDNo Degree - Accounting
Southeast Technical Institute
Sioux Falls, SDSkills
- Bi-weekly payroll processing
- Leading teams
- Recordkeeping skills
- Employee relations
- Payroll processing
- Documentation requirements
- Time sheet review
- Telephone and email etiquette
- New hire processing
- Employee file maintenance
- Exceptionally organized
- Meeting deadlines
- Financial reports
- Office systems management
- Teamwork
- Customer service
- Problem-solving
- Time management
- Attention to detail
- Multitasking and organization
- Scheduling
- Staff management
- Staff hiring
- Employee training
Timeline
Office Manager
Our Saviors Lutheran
12.2025 - Current
Receptionist/ Insurance
Huron Smiles
07.2025 - 03.2026
Human Resources / Payroll Coordinator
Prairie View Healthcare Center
06.2024 - 06.2025
No Degree - Human Resources Training
Southeast Technical Institute
No Degree - Accounting
Southeast Technical Institute