Dylan Brown
Rapid City
Summary
Strategic-thinking individual experienced in turning low-performing teams into top producers. Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings.
Overview
15
15
years of professional experience
Work History
Director, Customer Logistics
Ryder System Inc.
02.2021 - Current
- Overall responsibility for Ryder Last Mile’s carrier procurement and compliance activities
- Responsible for formulating and deploying strategies pertaining to carrier rates, regulatory compliance, risk management, and capacity management with last mile carriers (hub, dedicated, and agent).
- Supports the sales process by participating in new business development opportunities and working with current customers to support business changes and introduce new services
- Forecasts, plans, and implements strategies for agent last mile operations, procurement and compliance support groups to meet financial targets
- Builds and maintains relationships with customers at a regional and corporate level based on operational execution and value creation
- Hires, trains, guides and supervises SLMs, LMs, and individual contributors to meet the requirements of positions within their groups
- Manages and influences operations to ensure internal and external Key Performance Indicators (KPIs) are achieved.
Group Manager, Customer Logistics
Ryder System Inc.
11.2019 - 02.2021
- Oversight and overall responsibility for three departments; Carrier Recruiting, Service Compliance, and Risk & Compliance.
- Implemented procurement techniques and strategies with SLMs and individual contributors to increase productivity of team members by 25.3% annually; increasing carriers procured by 30%% from 95 to 290 annually with same headcount.
- Worked closely with sales directors and operations leadership to support the sales process.
- Drove results through a focus on continuous improvement and driving strategic initiatives.
Risk, Compliance and Recruiting Manager
Ryder Systems Inc.
10.2016 - 11.2019
- Developed and executed short-term and long-term strategic plans to mitigate risk.
- Coached and developed Service Compliance team members focused on travelling to 40+ site locations to onboard over 400 new motor carriers to meet customer expectations.
- Managed regional carrier recruiters to support capacity needs while developing team members, and driving ownership, accountability and agility in our business.
Warehouse Manager
EMCO Maier Corp.
04.2009 - 11.2011
- Led team members to receive inbound shipments through standard OS&D process.
- Managed FTE and temp labor through planning to minimize waste in cost.
- Redesigned warehouse layout to accommodate new equipment, maximize space utilization, and optimize processes.
- Managed and developed team members to meet productivity goals around inventory accuracy, inbound and outbound shipments, and product quality.
Education
B.S. - Business Administration
Black Hills State University (BHSU)
Spearfish, SD01.2013
Skills
- Salesforce Certified Administrator
- Highly proficient in Microsoft Suite products including Outlook, Word, PowerPoint, and Excel
- Toastmasters International Member
- Project Management
- Contract Negotiation
- Budget Control
- Staff Development
- Business Planning
- Staff Management
- Business Development
- Issues Resolution
- Rules and regulations
- Contract and Vendor Management
- Legal and Regulatory Compliance
- Strategic Planning
- Hiring and Retention
Applicant
Dylan M. Brown, dylanmbrown54@gmail.com, (740) 817-2435, www.linkedin.com/in/dylanmbrown54
Timeline
Director, Customer Logistics
Ryder System Inc.
02.2021 - Current
Group Manager, Customer Logistics
Ryder System Inc.
11.2019 - 02.2021
Risk, Compliance and Recruiting Manager
Ryder Systems Inc.
10.2016 - 11.2019
Warehouse Manager
EMCO Maier Corp.
04.2009 - 11.2011
B.S. - Business Administration
Black Hills State University (BHSU)
Similar Profiles
Jeremy PowellJeremy Powell
Customer Logistics Manager at Ryder System Inc.Customer Logistics Manager at Ryder System Inc.
Christopher J. WiklundChristopher J. Wiklund
Claims Representative II at Ryder System Inc.Claims Representative II at Ryder System Inc.
DAYNA WOODARDDAYNA WOODARD
COMPANY DRIVER at Ryder System Inc.COMPANY DRIVER at Ryder System Inc.