Dusty Hokanson
Rapid City
Summary
Versatile Assistant General Manager with multiple years of experience overseeing daily hotel operations. Decisive planner and analytical problem solver with skill in managing teams to meet stringent objectives. Personable and collaborative demeanor demonstrated through polished communication and willingness to apply team feedback to resolve challenges.
Overview
4
4
years of professional experience
Work History
Assistant General Manager
Fairfield Inn
06.2022 - Current
- Handled cash accurately and prepared deposits.
- Motivated, trained, and disciplined employees to maximize performance.
- Resolved problems promptly to elevate customer approval.
- Managed team schedule with eye for coverage needs and individual strengths.
Pawnbroker
Fairfield Inn Marriott
10.2020 - 06.2022
- Negotiated sale prices to reach target profit margins while reaching suitable pricing for customer.
- Performed store open and close procedures as part of shift responsibilities.
- Priced and resold items that remained unclaimed by owners.
- Received and processed payments for loan values and item purchased, recording transactions.
Brow Arch Expert
Ulta Salon And Cosmetics
03.2020 - 06.2020
- Shaped and cleaned brows for at least 16 clients daily.
- Encouraged repeat business based on quality of service and strength of client relationships.
- Fielded customer complaints and assisted with administrative salon tasks.
- Used threading and sugaring techniques to shape clients brows.
- Educated clients on efficient brow maintenance and introduced at-home care packages.
Education
High School Diploma -
Newcastle
Newcastle, WY05.2016
Skills
- Team Leadership Expertise
- Workflow Coordination
- Business Development
- Hiring and Recruitment
- Staff Management
Timeline
Assistant General Manager
Fairfield Inn
06.2022 - Current
Pawnbroker
Fairfield Inn Marriott
10.2020 - 06.2022
Brow Arch Expert
Ulta Salon And Cosmetics
03.2020 - 06.2020
High School Diploma -
Newcastle
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