DR. AMNA KHAN (RPH)

- Managed over 50 customer calls per day

-Increased sales by 10%

-Assisted patients with getting connected to telehealth appointments

-Scheduled all follow up and annual appointments

• Documented vital signs and health history for patients in clinic and hospital environments.
• Collaborated with medical and administrative personnel to maintain patient-focused, engaging and compassionate environment.
• Obtained pre- and post-treatment vital signs and weight.
• Enhanced medication safety for patients by conducting thorough drug utilization reviews and identifying potential interactions.
• Conducted regular staff training sessions on new products, clinical updates, and regulatory changes to maintain knowledgeable team.
• Served as preceptor for pharmacy students, facilitating hands-on learning experiences and helping shape future pharmacists'' careers.
• Continuously updated professional knowledge by attending seminars or workshops related to advances in pharmaceuticals or evolving industry guidelines.

• Accurately update and record patient medications and allergies in patients chart upon each visit
• Call in medications to patients pharmacies
• Documented vital signs and health history for patients in clinic and hospital environments.
• Built strong relationships with patients through effective communication skills that foster trust in clinic's commitment to quality care.
• Scheduled appointments, registered patients and distributed sample pharmaceuticals as prescribed.
• Handled customer inquiries and suggestions courteously and professionally.
• Answered constant flow of customer calls with minimal wait times.
• Developed strong product knowledge to provide informed recommendations based on individual customer needs.

• Worked fully remote with telehealth
• Completed all necessary screenings, medication reviews, input all vitals and necessary information
• Managed and confirmed all appointments
• Triaged all incoming phone calls
• Sanitized, restocked and organized exam rooms and medical equipment.
• Obtained client medical history, medication information, symptoms and allergies.
• Directed patients to exam rooms, fielded questions and prepared for physician examinations.
• Collected and documented patient medical information such as blood pressure and weight.
• Performed clerical duties, such as word processing, data entry, answering phones and filing.
• Documented vital signs and health history for patients in clinic and hospital environments.
• Called and faxed pharmacies to submit prescriptions and refills.
• Scheduled appointments, registered patients and distributed sample pharmaceuticals as prescribed.
• Assisted with routine checks and diagnostic testing by collecting and processing specimens.
• Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.