Dedicated Maintenance Supervisor offering 5 years of successful team management in maintenance-driven roles. Adept at scheduling facilities maintenance to minimizing downtime and safety hazards. Well-versed in equipment troubleshooting and repair with focus on quality and efficiency.
Overview
35
35
years of professional experience
1
1
Certification
Work History
Lead HVAC/Commercial Maintenance Supervisor
EMCOR Facilities Services
08.2019 - Current
Coordinated with property managers to identify and prioritize maintenance needs, keeping buildings in optimal condition.
Maintained accurate records of all equipment repair histories, facilitating informed decision-making on replacements or upgrades.
Collaborated with vendors to negotiate contracts for equipment purchases and service agreements, securing cost-effective solutions.
Established strong working relationships with contractors to ensure timely completion of outsourced projects.
Ensured compliance with local building codes and regulations through diligent adherence to guidelines during repairs and installations.
Increased customer satisfaction by responding promptly to tenant concerns and resolving issues efficiently.
Analyzed and identified equipment failure root causes and initiated correction actions.
Provided guidance to management regarding project bids for onsite improvements.
Monitored priorities and liaised between maintenance team and management, delegating tasks to complete on time.
HVAC/Commercial Maintenance Technician
EMCOR Facilities Services
06.2016 - 08.2019
Maintained a safe work environment by strictly adhering to established safety protocols and guidelines.
Trained new technicians on standard operating procedures, ensuring consistency across the team.
Performed troubleshooting and diagnosis on malfunctioning equipment.
Maintained compliance with regulatory standards and safety requirements.
Tested components and systems to evaluate performance and identify concerns.
Inspected equipment to identify areas of wear or causes of malfunctions.
Observed equipment operation to diagnose and troubleshoot reported issues.
Completed job reports and logs immediately following service calls.
Increased customer satisfaction with prompt and knowledgeable support for various technical issues.
Completed preventive maintenance on machines to enhance production and maintain quality.
Inspected, evaluated and calibrated electrical and mechanical systems and components.
Diagnosed and repaired problems with electrical and mechanical systems.
Owner/Installer/Service Technician
PIC Heating & Cooling
08.2004 - 06.2016
Managed day-to-day business operations.
Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
Consulted with customers to assess needs and propose optimal solutions.
Evaluated suppliers to maintain cost controls and improve operations.
Ensured regulatory compliance by staying abreast of industry-related changes and implementing necessary policies or procedures as needed.
Interacted well with customers to build connections and nurture relationships.
Negotiated price and service with customers and vendors to decrease expenses and increase profit.
Framer
Premiere Builders Inc.
04.2002 - 04.2004
Maintained a clean work environment by organizing materials and removing debris at the end of each day.
Accurately and safely installed wall, roof and floor structures according to blueprints, customer requests, and available inventories.
Enhanced overall project efficiency by accurately measuring and cutting materials for framing projects.
Cut and joined wood, using precise measurements and proper techniques to create frames of different sizes
Increased job site safety through regular maintenance and proper use of tools and equipment.
Followed safety protocols when using nail guns, saws, and grinders.
Effectively communicated with clients to address any concerns or adjustments during the framing process.
Operated forklifts and other heavy equipment.
Effectively used nails, screws, pneumatic nailing systems, concrete anchors, powder-actuated fasteners and framing connectors.
Read and interpreted blueprints and construction documents to determine project directives.
Owner/Installer/Service Technician
Millennium Heating & Cooling
05.1999 - 04.2002
Managed day-to-day business operations.
Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
Consulted with customers to assess needs and propose optimal solutions.
Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
Negotiated contracts with suppliers for better pricing and terms, reducing overall costs for the business.
Evaluated suppliers to maintain cost controls and improve operations.
Interacted well with customers to build connections and nurture relationships.
Inspected installations to check for functionality and maintain customer satisfaction.
Laid out materials and system components to prepare for installation.
Operated tools, equipment, and machinery according to safety standards.
Installed complete systems at new residential and business construction sites.
Calculated materials and time needed for each job.
Expedited installation times with efficient scheduling and coordination of resources.
Installer/Field Service Technician
Superior Heating & Air Conditioning LLC
09.1997 - 05.1999
Inspected installations to check for functionality and maintain customer satisfaction.
Laid out materials and system components to prepare for installation.
Operated tools, equipment, and machinery according to safety standards.
Installed complete systems at new residential and business construction sites.
Enhanced customer satisfaction by providing timely and accurate installations.
Maintained a safe work environment by strictly adhering to safety protocols and guidelines.
Calculated materials and time needed for each job.
Reduced callbacks by thoroughly testing installed equipment for proper functionality before leaving the job site.
Completed troubleshooting of malfunctions and diagnosed issues.
Tested systems, noting issues and completing preventive maintenance.
Diagnosed and repaired problems with electrical and mechanical systems.
TSA/HVAC Department Manager
A.Y. McDonald
08.1989 - 09.1997
Managed inventory and receiving operations to maintain optimal stock levels and meet expected demands.
Oversaw inventory management processes, maintaining optimal stock levels while minimizing waste and losses due to shrinkage or obsolescence.
Communicated with managers of other departments to maintain transparency.
Collaborated with other departments to ensure seamless coordination in achieving company-wide objectives.
Improved customer satisfaction rates through attentive service, prompt issue resolution, and continuous process improvements.
Developed strong relationships with suppliers, securing better deals and ensuring timely deliveries.
Developed and managed department budget to monitor financial performance and minimize expenses.
Iowa State Master Mechanical License - 2018-Present
Delaware State Master Mechanical License - 2023-Present
Minnesota State Special Engineers Boiler License - 2019-Present
Certifications
Gastite and Trac Pipe Certification
Universal Refrigerant Ceritification
Timeline
Lead HVAC/Commercial Maintenance Supervisor
EMCOR Facilities Services
08.2019 - Current
HVAC/Commercial Maintenance Technician
EMCOR Facilities Services
06.2016 - 08.2019
Owner/Installer/Service Technician
PIC Heating & Cooling
08.2004 - 06.2016
Framer
Premiere Builders Inc.
04.2002 - 04.2004
Owner/Installer/Service Technician
Millennium Heating & Cooling
05.1999 - 04.2002
Installer/Field Service Technician
Superior Heating & Air Conditioning LLC
09.1997 - 05.1999
TSA/HVAC Department Manager
A.Y. McDonald
08.1989 - 09.1997
High School Diploma -
Washington High School
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