Desiree McGaa
Rapid City
Summary
Business-minded professional tackling any job task with gusto and precision. Determined Front Office Supervisor delivering exceptional service and responding to questions and inquiries quickly. Demonstrates positive attitude and readiness to adapt to different situations.
Overview
8
8
years of professional experience
Work History
Paraeducator, Special Education
Rapid City Area Schools District
Rapid City
08.2023 - Current
- Advised instructor on student behavior or issues requiring immediate attention.
- Supported classroom teachers in creating a positive learning environment for all students.
- Provided one-on-one instruction to students with disabilities, helping them learn basic literacy and numeracy skills.
Lead Cashier
Big Lots
Rapid City
05.2024 - 09.2024
- Responsible for opening and closing registers accurately according to established procedures.
- Kept informed of current promotions, exchange and refund policies, pricing structures.
- Boosted customer satisfaction levels by going extra mile to personalize service for each customer.
Assistant Store Manager
Rue 21
Rapid City
09.2022 - 08.2023
- Developed strategies for increasing store profitability by analyzing financial data and implementing cost-saving measures.
- Forecasted customer demand to set prices or credit terms for goods or services.
- Completed frequent walk-throughs and directed team members to correct issues impacting store appearance or professionalism.
CNA
Avantara North
Rapid City
03.2019 - 01.2020
- Documented patient care services by charting in designated areas.
- Conducted routine checks on patient vitals, blood pressure, blood sugar and heart rate.
- Assisted nurses with wound care for pressure ulcers, bed sores and surgical site wounds.
Assistant Store Manager
Family Dollar
Martin
05.2017 - 06.2018
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
- Led teams in planning, implementation and execution of merchandising and operating initiatives to streamline business effectiveness.
- Answered customer questions and addressed problems and complaints in person and via phone.
Education
Bachelor of Science - Business Management
Oglala Lakota College
Rapid City, SD01-2035
Associate of Arts - General Business
Oglala Lakota College
Rapid City, SD01-2026
Skills
- Visual merchandising
- Professionalism
- Dependability and work ethic
- Organization skills
- Task prioritization
- Microsoft Excel proficiency
- Inventory management
- Problem-solving
References
References available upon request.
Timeline
Lead Cashier
Big Lots
05.2024 - 09.2024
Paraeducator, Special Education
Rapid City Area Schools District
08.2023 - Current
Assistant Store Manager
Rue 21
09.2022 - 08.2023
CNA
Avantara North
03.2019 - 01.2020
Assistant Store Manager
Family Dollar
05.2017 - 06.2018
Bachelor of Science - Business Management
Oglala Lakota College
Associate of Arts - General Business
Oglala Lakota College
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