Director of Stores / Store Manager / Operations Manager leading multi-store retail operations across 3+ stores and attending 2 markets annually, hiring, conflict resolution, merchandising, and process improvement across three retail formats. Owns P&L accountability for a flagship furniture showroom while driving inventory control, AI-assisted marketing, and sales training that lift attachment rates and floor performance. Aligns store execution with buying strategy, ERP workflows used across 6+ functions, and high-end visual presentation to support growth across the business.