Dane Boysen
Sioux Falls
Summary
Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
3
3
years of professional experience
Work History
PRO Customer Sales Associate
Lowe's
08.2024 - Current
- Provided information on company offerings to promote products and services to customers.
- Adhered to company safety policies regarding floor management and customer interactions.
- Promoted warranty sales, loyalty rewards and more.
- Maintained specialized knowledge of departmental merchandise to support customer questions and inform buying decisions.
- Greeted customers and provided outstanding customer service.
- Consulted with businesses to supply accurate product and service information.
- Trained new employees on customer service, money handling and organizing strategies.
- Selected correct products based on customer needs, product specifications and applicable regulations.
- Kept in constant contact with Vendors regarding orders to ensure customer needs were met in a timely manner
- Performed effectively in self-directed work environment, managing day-to-day operations and decisions.
Host
Vanguard Hospitality
02.2022 - 08.2023
- Took reservations by phone and walk-in, keeping scheduling demands, and kitchen output in time to avoid overbooking.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
- Trained new hostesses on customer service best practices and restaurant policies to maintain high standards of service.
- Maintained balanced cash drawer with correct money values and accurate documentation.
- Cross-trained to handle different restaurant roles, including bar, kitchen and to-go stations.
- Delivered pick-up and curbside orders to guests.
- Input orders accurately into POS terminal, split bills and accepted payments.
- Minimized customer service complaints by expertly managing customer expectations during busy periods.
- Answered phone calls to take orders, give information and document reservations.
- Provided patrons with estimated waiting times during peak service hours.
Education
High School Diploma -
Lincoln High School
Sioux Falls, SD05-2023
Skills
- Sales transaction processing
- Credit card processing
- Cash handling experience
- Displays and merchandising
- Sales pipeline management
- Client relationship building
- Account assistance
- Data entry proficiency
- Technical proficiency
- Client relationship management
- Customer consultation
- Power Equipment Operation
Timeline
PRO Customer Sales Associate
Lowe's
08.2024 - Current
Host
Vanguard Hospitality
02.2022 - 08.2023
High School Diploma -
Lincoln High School
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