Summary
Overview
Work History
Education
Skills
References
Timeline
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Dan & Shelly Thomas

Dan & Shelly Thomas

Spearfish

Summary

Resourceful Campground Host recognized for high productivity and efficiency in task completion. Skilled in customer service, facility maintenance, and conflict resolution to ensure smooth operations and guest satisfaction. Excel at communication, problem-solving, and adaptability, leveraging these soft skills to enhance visitor experiences and manage campground operations effectively.

Detail-oriented Housekeepers well-known for thorough and detailed cleaning services. Reliable and quick-paced worker with excellent attention to detail. Offering strong record of industry performance rooted in integrity and hard work.

Overview

2
2
years of professional experience

Work History

Housekeeping

Butterfield RV Resort & Observatory
Benson
10.2025 - 04.2026
  • Assumed housekeeping position for second consecutive winter season with consistent duties.
    Ensured property met cleanliness and organization standards as per previous employment.

Campground Host

Worland RV Park
Worland
06.2025 - 09.2025
  • Coordinated check-in and check-out processes to enhance operational efficiency.
  • Handled guest inquiries and resolved minor issues promptly and professionally.
  • Enforced campground rules to ensure safety and enjoyment for all guests.
  • Maintained cleanliness of common areas and restroom facilities to promote visitor satisfaction.
  • Reported suspicious activities or rule violations to management in a timely manner.
  • Scheduled campsite reservations while maintaining accurate booking records.
  • Greeted campers, addressed inquiries, and provided directions to local attractions.

Housekeeping

Butterfield Rv Resort & Observatory
Benson
10.2024 - 05.2025
  • Executed housekeeping tasks, including mopping, vacuuming, dusting, and cleaning bathrooms.
    Maintained cleanliness of Club Room, Library, and Gym to ensure optimal guest experience.
  • We also volunteered to assist at a monthly free breakfast and for various holiday related events
  • Resolved customer complaints in a timely manner regarding housekeeping services.
  • Maintained accurate records of housekeeping activities for future reference.
  • Responded promptly and professionally to guest inquiries regarding housekeeping services.

Campground Host

Worland RV Park
Worland
05.2024 - 09.2024
  • Coordinated check-in and check-out processes for an efficient experience.
  • Handled guest inquiries and resolved minor issues promptly and professionally.
  • Enforced campground rules to ensure safety and enjoyment for all guests.
  • Maintained cleanliness of common areas and restroom facilities for visitor satisfaction.
  • Reported any suspicious activity or violations of rules to management in a timely manner.
  • Scheduled campsite reservations and maintained accurate records of bookings.
  • Greeted campers and visitors, answered questions, and provided directions to local attractions.

Education

High School Diploma -

Bellwood-Antis High School
Bellwood, PA
05-1983

High School Diploma -

Bellwood-Antis High School
Bellwood, PA
05-1973

Skills

  • Facility maintenance and housekeeping
  • Cleanliness standards and requirements
  • Rule enforcement and compliance
  • Customer feedback management
  • Time management and prioritization
  • Attention to detail and accuracy
  • Effective communication skills
  • Problem solving and resolution
  • Safety awareness and protocols
  • Reservation systems
  • Guest relations
  • Safety enforcement
  • Cleanliness standards
  • Customer service
  • Conflict resolution
  • Effective communication
  • Record keeping
  • Reservation management

References

References available upon request.

Timeline

Housekeeping

Butterfield RV Resort & Observatory
10.2025 - 04.2026

Campground Host

Worland RV Park
06.2025 - 09.2025

Housekeeping

Butterfield Rv Resort & Observatory
10.2024 - 05.2025

Campground Host

Worland RV Park
05.2024 - 09.2024

High School Diploma -

Bellwood-Antis High School

High School Diploma -

Bellwood-Antis High School

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Dan & Shelly Thomas