Summary
Overview
Work History
Education
Skills
Timeline
Generic

Damiyen Gillette

Dell Rapids

Summary

I am a dynamic and dedicated professional with a strong work ethic and exceptional customer service skills that I honed during my time at 212 The Boiling Point and Casey's General Store. My main goal is to enhance guest satisfaction by using effective teamwork, cash handling and order taking expertise. I am also committed to improvement in all shapes of life and enjoy creating positive customer experiences in fast-paced environments. I have used strategic sales initiatives to help with building customer relationships and to bring forth a higher total. My product expertise and persuasive communication to drive sales is a great skill of mine and is also a career path that I am highly interested in pursuing as well.


Overview

4
4
years of professional experience

Work History

Server

212 The Boiling Point
09.2024 - 03.2025
  • Provided exceptional customer service in fast-paced dining environment, ensuring guest satisfaction and swift resolution of issues.
  • Collaborated with kitchen staff to facilitate timely food preparation and delivery, enhancing overall service efficiency.
  • Trained new servers on menu knowledge, customer interaction protocols, and operational procedures to improve team performance.
  • Managed cash handling procedures accurately, processing payments and maintaining balanced cash drawer at end of shifts.
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Maintained a clean and orderly dining area for an enjoyable guest experience.

Cashier

Casey's General Stores Inc
04.2021 - 03.2024
  • Provided exceptional customer service to enhance the shopping experience and create strong bonds with the customers
  • Counted and logged cash drawer and balanced registers at the end of shifts.
  • Assisted the other team members to ensure smooth store operations during rush hour.
  • Answered customer questions and complaints effectively.
  • Greeted customers entering store and helped according to the customers needs.
  • Helped customers checkout, locate items, and join the reward programs.

Education

Dell Rapids Public High School
Dell Rapids, SD
05-2024

Skills

  • Strong work ethic
  • Exceptional customer service
  • Cash handling
  • Hospitality service expertise
  • Sales expertise
  • Performance improvement

Timeline

Server

212 The Boiling Point
09.2024 - 03.2025

Cashier

Casey's General Stores Inc
04.2021 - 03.2024

Dell Rapids Public High School
Damiyen Gillette