Cooper Fryberger
Vermillion
Summary
A recent graduate from the University of South Dakota with a Bachelor of Arts in Kinesiology Sport Management. Strong foundation in the field and five years of experience, skills, and unwavering passion for sports. I am eager to apply these qualities in an entry-level role. My ability to quickly grasp new concepts and drive to take on new challenges make me a valuable asset in problem-solving situations.
Overview
2
2
years of professional experience
Work History
Student & Membership Services
USD Wellness Center
08.2024 - Current
- Collaborated with peers for improved comprehension of complex topics.
- Served as a mentor to junior staff members, providing guidance on best practices in handling various situations related to membership services.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Provided exceptional customer service to both prospective and current members, resolving issues promptly and professionally.
Bartender & Server
Hillcrest Country Club
09.2023 - Current
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Maintained high standards of cleanliness and safety, ensuring compliance with local health regulations.
- Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
- Monitored inventory levels with proactive ordering to minimize shortages.
Operation & Film Intern –450 Hours
University of South Dakota Men’s Basketball
01.2024 - 05.2024
- Managed inventory of equipment and supplies, ensuring all necessary items were available for practices and games while minimizing costs through strategic purchasing decisions.
- Delivered final edits on time and within budget constraints by effectively prioritizing tasks and resources.
- Compiled scouting reports to document player evaluations and recommendations.
Sales & Ticketing Intern
Sioux Falls Canaries
06.2023 - 08.2023
- Increased commercial sales revenue by developing and implementing strategic sales plans.
- Exceeded annual sales targets by effectively managing sales pipelines and prioritizing high-value opportunities.
- Provided comprehensive support during the sales process, from initial contact to after-sales care.
Education
Bachelor of Science - Kinesiology and Sport Management: Sport Management
University of South Dakota – Vermillion
Vermillion, SD05.2024
Skills
- Customer service
- Data entry
- Computer skills
- Office administration
- Verbal and written communication
- Membership processing
- Attention to detail
- Time management
- Teamwork and collaboration
- Problem-solving skills
Timeline
Student & Membership Services
USD Wellness Center
08.2024 - Current
Operation & Film Intern –450 Hours
University of South Dakota Men’s Basketball
01.2024 - 05.2024
Bartender & Server
Hillcrest Country Club
09.2023 - Current
Sales & Ticketing Intern
Sioux Falls Canaries
06.2023 - 08.2023
Bachelor of Science - Kinesiology and Sport Management: Sport Management
University of South Dakota – Vermillion
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