Connie Dorris
Mitchell
Summary
Dedicated Medical Assistant with over two decades of experience at Avera under Dr. Lucio Margallo II, excelling in patient care and HIPAA compliance. Skilled in patient scheduling and providing exceptional customer service, managing multiple tasks with precision. Proven track record in improving patient satisfaction and streamlining processes for better healthcare delivery.
Overview
24
24
years of professional experience
Work History
Medical Assistant
Avera
08.2001 - Current
I have been working for Dr Lucio Margallo since August 19, 2001.
Currently work in triage balancing diverse job duties with efficiency and precision.
Handle incoming and outgoing calls to address patient concerns.
Order labs.
Call patients with results.
Schedule appointments.
Handle medication refills to ensure continuous patient care.
Prior-auth meds & tests.
Complete death certificates.
Compose letters and work notes for patients.
Education
Associate Of Applied Science - Medical Assistant
Mitchell Technical Institute
Mitchell, SD05.2001
Skills
- HIPAA compliance
- Patient scheduling
- Customer service
- Medical terminology knowledge
Timeline
Medical Assistant
Avera
08.2001 - Current
Associate Of Applied Science - Medical Assistant
Mitchell Technical Institute
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