RN with experience at Avera Heart Hospital and Avera McKennan Hospital, excelling in cardiac care and patient monitoring. Proven ability to enhance patient outcomes through strong clinical judgment and emotional intelligence. Adept at administering medications and IVs, fostering trust, and collaborating with interdisciplinary teams to optimize care delivery.
Overview
25
25
years of professional experience
Work History
RN - Cath Lab
Avera Heart Hospital
4500 W 69th St. Sioux Falls, SD 57108
09.2021 - Current
Administered sedation and monitored patients during Cath Lab procedures.
Collaborated with physicians to quickly assess patients and deliver appropriate treatment while managing rapidly changing conditions.
Improved patient outcomes by providing high-quality nursing care and implementing evidence-based practices.
Provided emotional support to patients during challenging times, fostering a sense of trust and rapport that contributed to better overall wellbeing.
RN Floor Nurse
Avera McKennan Hospital & University Health Center
1305 S Cliff Ave, Sioux Falls, SD 57105
06.2020 - 08.2021
Administered patient care plans, ensuring adherence to established protocols and standards.
Collaborated with interdisciplinary teams to optimize patient outcomes and streamline processes.
Monitored vital signs and documented changes, providing timely interventions for patient safety.
Educated patients and families on treatment plans, enhancing understanding and compliance.
Conducted patient assessments, utilizing advanced clinical judgment to inform care decisions.
Established compassionate environment by providing psychological, emotional and spiritual support to patients and families.
Patient Care Tech/ Patient Access Rep/HUC
Avera McKennan Hospital & University Health Center
1305 S Cliff Ave, Sioux Falls, SD 57105
03.2015 - 06.2020
Assisted nursing staff with patient care activities and transport of patients on admission.
Supported documentation of patient information in electronic health records system.
Monitored vital signs and reported changes to healthcare team promptly.
Maintained cleanliness and organization of patient rooms and medical equipment.
Assisted in training new Patient Care Technicians, sharing knowledge and best practices to ensure consistency in care delivery.
Performed blood draws, EKGs, and other diagnostic tests accurately and efficiently for prompt analysis by healthcare professionals.
Manage physician to physician communication.
Enter patient information, insurance information and verify insurance coverage.
Ordering Team.
Certified Pharmacy Technician
HyVee Pharmacy
1900 S Marion Rd, Sioux Falls, SD 57106
12.2012 - 01.2016
Processed and dispensed medications accurately according to prescriptions and pharmacy protocols.
Maintained inventory levels, ensuring availability of medications and supplies through effective stock management.
Trained new pharmacy technicians on proper procedures and best practices, ensuring consistent quality of service.
Stocked, labeled, and inventoried medication to keep accurate records.
Completed paperwork, entering prescription and insurance or billing information into patient profiles.
Consulted with insurance company representatives to complete claims processing, resolve concerns, and reconcile payments.
Counted, measured, and compounded medications following standard procedures.
Maintained drug inventory levels by ordering necessary medications and supplies.
Pharmacy Technician
Lewis Drug Pharmacy
Sioux Falls, SD
09.2000 - 11.2009
Managed medication inventory, ensuring timely restocking and accurate tracking of supplies.
Assisted pharmacists in compounding medications, adhering to safety protocols and regulatory requirements.
Answered incoming phone calls and addressed questions from customers and healthcare providers.
Counted and labeled prescriptions with correct item and quantity.
Increased overall pharmacy productivity by restocking supplies, organizing shelves, and maintaining cleanliness according to standards.
Clinical Informatics Specialist
Sanford USD Medical Center
1305 W 18th St, Sioux Falls, SD 57105
01.2008 - 10.2008
Analyzed clinical data to optimize workflow processes and enhance patient care outcomes.
Collaborated with IT teams to troubleshoot and resolve system issues affecting clinical operations.
Pharmacy Analyst
Patient Financial Counselor
Sanford USD Medical Center
1305 W 18th St, Sioux Falls, SD 57105
03.2007 - 01.2008
Advised patients on financial assistance programs and payment options to enhance access to care.
Reviewed and analyzed accounts for eligibility in charity care and government assistance programs.
Enhanced patient satisfaction by effectively explaining financial options and answering billing inquiries.
Explain insurance benefits, including Medicare benefits to patients.
Manage third-party liability information and explain those billing procedures.
Patient Access Clerk - Emergency Department
Sanford USD Medical Center
1305 W 18th St, Sioux Falls, SD 57105
06.2004 - 01.2008
Facilitated patient registration and enter insurance information.
Maintained compliance with HIPAA regulations, safeguarding sensitive patient information throughout all stages of the registration process.
Assist Nursing staff with select patient care activities.
Facilitated efficient bed management by coordinating admissions, transfers, and discharges between units within the hospital setting.
Education
Bachelor of Science - Nursing
University of Sioux Falls
Sioux Falls, SD
05-2020
Bachelor of Science - Speech Communications
South Dakota State University
Brookings, SD
12-2006
Skills
BLS/ALS
Medication and IV administration
Strong clinical judgment
Cardiac care
Emergency care
Emotional intelligence
Detail oriented
Self starter
Timeline
RN - Cath Lab
Avera Heart Hospital
09.2021 - Current
RN Floor Nurse
Avera McKennan Hospital & University Health Center
06.2020 - 08.2021
Patient Care Tech/ Patient Access Rep/HUC
Avera McKennan Hospital & University Health Center