Results-driven professional with a versatile background in automotive service. Known for strong attention to detail and effective communication. Ready to leverage expertise in customer service and quality assurance to enhance customer experiences.
Overview
6
6
years of professional experience
Work History
Service Advisor
Billion Auto
Sioux Falls
09.2023 - 01.2026
Assisted customers with service inquiries and vehicle maintenance needs.
Coordinated service appointments and maintained scheduling for technicians.
Explained service options and pricing to customers in a clear manner.
Managed customer follow-ups to ensure satisfaction with services provided.
Collaborated with technicians to ensure timely completion of services.
Processed customer payments and maintained accurate records of transactions.
Automotive Detail Technician
Billion Auto
Sioux Falls
08.2022 - 09.2023
Cleaned and polished vehicles to enhance appearance and customer satisfaction.
Applied protective coatings and wax on surfaces for durability.
Inspected vehicles for cleanliness and identified detailing needs.
Managed cleaning supplies inventory to ensure availability of materials.
Collaborated with team members to maintain high-quality standards.
Bay Attendant
Silverstar Carwash
Sioux Falls
05.2020 - 12.2021
Cleaned vehicles thoroughly using pressure washers and cleaning solutions.
Maintained cleanliness and organization of wash bay area at all times.