Summary
Overview
Work History
Education
Skills
Timeline
Generic

Christian Severson

Tea

Summary

Results-driven professional with a versatile background in automotive service. Known for strong attention to detail and effective communication. Ready to leverage expertise in customer service and quality assurance to enhance customer experiences.

Overview

6
6
years of professional experience

Work History

Service Advisor

Billion Auto
Sioux Falls
09.2023 - 01.2026
  • Assisted customers with service inquiries and vehicle maintenance needs.
  • Coordinated service appointments and maintained scheduling for technicians.
  • Explained service options and pricing to customers in a clear manner.
  • Managed customer follow-ups to ensure satisfaction with services provided.
  • Collaborated with technicians to ensure timely completion of services.
  • Processed customer payments and maintained accurate records of transactions.

Automotive Detail Technician

Billion Auto
Sioux Falls
08.2022 - 09.2023
  • Cleaned and polished vehicles to enhance appearance and customer satisfaction.
  • Applied protective coatings and wax on surfaces for durability.
  • Inspected vehicles for cleanliness and identified detailing needs.
  • Managed cleaning supplies inventory to ensure availability of materials.
  • Collaborated with team members to maintain high-quality standards.

Bay Attendant

Silverstar Carwash
Sioux Falls
05.2020 - 12.2021
  • Cleaned vehicles thoroughly using pressure washers and cleaning solutions.
  • Maintained cleanliness and organization of wash bay area at all times.

Education

High School Diploma -

Tea Area High School
Tea, SD
05-2023

Skills

  • Customer relationship management
  • Problem solving
  • Quality control
  • Customer service
  • Attention to detail
  • Effective communication
  • Conflict resolution
  • Customer consulting
  • Performance goals
  • Strong work ethic

Timeline

Service Advisor

Billion Auto
09.2023 - 01.2026

Automotive Detail Technician

Billion Auto
08.2022 - 09.2023

Bay Attendant

Silverstar Carwash
05.2020 - 12.2021

High School Diploma -

Tea Area High School
Christian Severson