Cheyanne Hays
Sioux Falls
Summary
Detail-oriented with exceptional organizational skills, and the ability to handle multiple projects simultaneously with a high degree of accuracy. Positive and upbeat with a team-oriented attitude.
Overview
8
8
years of professional experience
Work History
Sterile Processing Technician
Sanford Health
06.2023 - Current
- Assessed instruments, equipment, and containers to promote cleanliness and proper functioning.
- Ensured strict adherence to regulatory guidelines during decontamination processes, mitigating risks associated with improper handling of biohazardous materials.
- Reduced risk of infections by maintaining a clean and sterile environment within the processing area.
- Facilitated communication between departments, coordinating with OR staff on instrument and supply needs and availability.
- Assisted in staff development by providing guidance to new team members on proper sterile processing policies.
Professional Dog Groomer
PetSmart
08.2020 - Current
- Promoted a safe working environment by enforcing company safety guidelines among team members consistently.
- Maintained a clean and hygienic work environment, adhering to strict sanitation protocols for the safety of pets and staff.
- Assisted in training new employees on proper handling techniques, equipment usage, and salon policies as needed.
- Monitored animals for signs of disease, illness, or injury and communicated concerns to owners.
- Managed client records accurately and confidentially, ensuring all essential information was readily available for future appointments.
- Assisted in inventory management, ordering necessary supplies to prevent shortages and reduce waste.
Special Needs Nanny
C&H Concrete
01.2019 - 08.2020
- Collaborated with parents to establish and maintain a routine, fostering a stable and nurturing environment.
- Communicated well both verbally and in writing with guardians and medical professionals.
- Managed challenging behaviors effectively, utilizing de-escalation techniques and behavior modification strategies.
- Provided personal care to maintain hygiene and prevent health problems.
- Provided emotional support to enhance well-being and coping skills.
- Assisted with light housekeeping duties as well as running errands.
Sandwich Artist
Subway
04.2017 - 08.2018
- Trained new employees on company policies and procedures, contributing to overall team performance and growth.
- Demonstrated flexibility by covering shifts when needed, ensuring consistent staffing levels for optimal operation.
- Developed proficiency in preparing various sandwich types, meeting diverse customer preferences and dietary needs.
- Kept kitchen, counter and dining areas cleaned and sanitized.
- Promoted hygiene practices within the team by consistently following food safety guidelines and regulations.
- Assisted in inventory management, ordering necessary supplies to prevent shortages and reduce waste.
Hostess
Pizza Ranch Buffet
04.2016 - 04.2017
- Maintained a clean and welcoming atmosphere by quickly addressing spills and resetting tables after guest departure.
- Facilitated positive first impressions for guests through friendly greetings, professional attire, and genuine enthusiasm for their visit.
- Answered phone calls to take orders, give information and document reservations.
- Ensured smooth operations during shift changes by communicating relevant information between incoming and outgoing staff members.
- Trained new hostesses on customer service best practices and restaurant policies to maintain high standards of service.
Education
High School Diploma -
Lincoln High School
Sioux Falls, SD05.2018
Skills
- Decision-Making
- Injury and Illness Treatment
- Safe handling practices
- Problem Identification
- Critical Thinking
- Patience and Understanding
- Appointment Scheduling
- Time Management
- Dependable and Responsible
- Customer Relations
- Effective Multitasking
- Customized training
Timeline
Sterile Processing Technician
Sanford Health
06.2023 - Current
Professional Dog Groomer
PetSmart
08.2020 - Current
Special Needs Nanny
C&H Concrete
01.2019 - 08.2020
Sandwich Artist
Subway
04.2017 - 08.2018
Hostess
Pizza Ranch Buffet
04.2016 - 04.2017
High School Diploma -
Lincoln High School
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