Chase Houdek
Rapid City
Summary
Results-oriented restaurant manager with extensive experience in optimizing service delivery and enhancing customer experiences. Skilled in team training, problem-solving, and relationship-building, committed to fostering a culture of excellence within the organization.
Overview
24
24
years of professional experience
Work History
Customer Service
Robinsdale Bowling Alley
Rapid City, SD
03.2017 - Current
- Established long-term customer relationships by providing exceptional customer service.
- Boosted customer service scores, attentively addressing and resolving customer complaints.
- Provided excellent customer service for positive experiences and returning patrons.
Restaurant Manager
Slate Creek Grill
Hill City, SD
05.2011 - 02.2017
- Oversaw daily operations, ensuring exceptional guest experiences and efficient service delivery.
- Monitored inventory levels, managed supplier relationships, and optimized ordering processes for cost efficiency.
- Collaborated with culinary team to create seasonal menus that increased customer satisfaction and repeat business.
Independent Delivery Contractor
Trans Technologies
Fort Collins, CO
06.2002 - 08.2010
Education
No Degree - Taxidermy
Specialized Trade School
Rapid City, SD01-2000
High School Diploma -
Central High School
Rapid City, SD05-1996
Skills
- Delivers exceptional customer service
Timeline
Customer Service
Robinsdale Bowling Alley
03.2017 - Current
Restaurant Manager
Slate Creek Grill
05.2011 - 02.2017
Independent Delivery Contractor
Trans Technologies
06.2002 - 08.2010
No Degree - Taxidermy
Specialized Trade School
High School Diploma -
Central High School