Detail-oriented professional specializing in DOT compliance and member engagement. Proven ability to manage accurate logs and enhance participant satisfaction through effective communication and problem-solving.
Overview
9
9
years of professional experience
Work History
DOT COMPLIANCE
EXPRESS COMPLIANCE
Rapid City, SD
11.2024 - Current
Managed accurate logbooks, ensuring DOT compliance and minimizing risk of fines or penalties.
Completed accurate logs and paperwork, maintaining DOT compliance at all times for seamless operation.
Managed routing, driver supervision and DOT compliance.
Maintained accurate logs of driving hours, vehicle maintenance records, and customer communication for DOT compliance.
Coordinator of Member Engagement
Signify Health
Rapid City, SD
10.2020 - 10.2023
Developed and implemented member engagement strategies to enhance participant satisfaction.
Coordinated communication efforts across multiple channels, increasing outreach effectiveness.
Analyzed member feedback to identify trends and improve service offerings.
Organized educational events and workshops to foster community relationships.
Line Worker
Inferno
Rapid City, SD
03.2017 - 07.2018
Prepared ingredients and menu items following standardized recipes to ensure consistency and quality.
Operated kitchen equipment safely and efficiently, maintaining cleanliness and organization.
Collaborated with team members to streamline food preparation processes, enhancing service speed.
Trained new staff on kitchen procedures and safety practices, fostering a cohesive work environment.