Carlee Olson
Sioux Falls
Summary
Versatile professional with experience in diverse environments, excelling in both hands-on tasks and customer communication. Proven ability to establish connections and provide assistance, enhancing customer satisfaction. Maintains a positive attitude in challenging situations, contributing to team morale and productivity.
Overview
6
6
years of professional experience
Work History
International Student Ambassador
Augustana University
Sioux Falls
07.2024 - Current
- Collaborated with others by contributing time, effort and skills to achieve the organization's goals.
- Provided guidance on immigration regulations, visa requirements, and other legal matters pertaining to international students.
- Collaborated with faculty members to ensure that all international students are receiving appropriate academic accommodations.
- Conducted orientation sessions to introduce new international students to campus resources, organizations, and services.
- Organized and participated in on-campus events for international students, such as welcome dinners and cultural celebrations.
- Gave tours of campus for students and families, pointing out buildings and detailing student life and activities.
- Attended or conducted information sessions and application workshops to assist students with course registrations.
- Advocated for international student rights on campus by attending relevant meetings and forums.
- Assisted in organizing trips or excursions outside of campus for groups of visiting or exchange students.
- Helped with registration processes and applications.
Barista
Perky Grinders
Platte
05.2024 - 08.2025
- Ground beans for espresso shots according to individual customer specifications.
- Kept up-to-date records of sales transactions using point-of-sale systems.
- Monitored inventory levels of supplies and restocked when necessary.
- Ensured all equipment was maintained in proper working order according to manufacturer's instructions.
- Operated cash registers to process customer payments.
- Prepared specialty coffee drinks such as lattes, cappuccinos, macchiatos, mochas, and Americanos.
- Provided excellent customer service by responding to inquiries quickly and professionally.
- Maintained a clean work environment by wiping down counters, washing dishes, and cleaning floors.
Campground Attendant
Snake Creek Campground
Platte
05.2022 - 08.2023
- Reported safety hazards or potential problems to supervisor immediately.
- Conducted regular patrols of the grounds to identify any issues that need attention.
- Operated cash register to process payments from customers using credit cards or cash.
- Adhered to all safety guidelines while performing duties around the campgrounds.
- Ensured all visitors followed park rules and regulations regarding noise levels and other activities.
- Maintained records of reservations, payments received and occupancy rates in the campground.
- Assisted campers with setting up their campsite, including pitching tents and connecting to water and electricity.
- Inspected camping areas on a daily basis for signs of damage or vandalism.
- Provided general maintenance of the grounds and facilities, such as cleaning bathrooms, mowing grass, trimming trees, raking leaves.
- Answered questions from customers regarding local attractions and nearby amenities.
- Greeted guests, provided information and collected fees upon arrival.
- Monitored fire pits to ensure safe burning practices were being followed by campers.
- Checked vehicles entering the facility for valid parking passes prior to allowing access.
- Performed routine repairs on equipment such as picnic tables, benches, grills and lighting fixtures.
- Stocked supplies in restrooms and recreation areas when needed.
- Resolved conflicts between campers in an appropriate manner when necessary.
- Explained campground layout and directed guests to campsites.
- Dusted furniture, windowsills, walls, radiators, and woodwork in the cabins.
Cook
Lake Platte Golf Course
Platte
04.2021 - 08.2021
- Maintained a clean working environment by sweeping, mopping floors, washing surfaces and emptying trash cans.
- Managed inventory levels of ingredients and supplies necessary for daily operations.
- Resolved customer complaints regarding food quality or services provided.
- Prepared meals according to recipes and menus, adjusted ingredients and cooking times accordingly.
- Greeted customers and provided menus.
- Assisted in seating guests at tables or booths.
- Adhered to all health codes set forth by local authorities regarding food preparation and storage.
- Communicated daily specials to customers.
- Organized take-out orders efficiently according to customer requests.
- Provided accurate change for cash transactions using a cash register system.
- Developed positive relationships with regular customers through friendly conversation.
- Assisted customers in selecting the appropriate golf cart for their needs.
- Resolved any conflicts between customers in a professional manner.
- Greeted customers and answered questions regarding golf cart rental policies.
Motel Cleaner
Kings Inn Motel
Platte
05.2020 - 08.2020
- Ensured that all areas were tidy before leaving the room after cleaning.
- Inspected vacated rooms for damage or missing items.
- Reported maintenance issues to supervisor immediately.
- Responded to guest requests or complaints promptly and courteously.
- Cleaned bathrooms, including showers, toilets, sinks and countertops.
- Transported dirty linen from the rooms to laundry area for cleaning.
- Checked air conditioning units to ensure proper functioning.
- Performed light maintenance tasks such as changing light bulbs and replacing filters.
- Maintained inventory of cleaning supplies and placed orders as needed.
- Provided prompt service when responding to calls from guests requesting additional housekeeping services.
Dietary Aide
Platte Avera Nursing Home
Platte
05.2019 - 09.2019
- Performed general cleaning duties such as sweeping floors, washing dishes, wiping countertops.
- Ensured that all food was prepared according to established health standards.
- Operated kitchen equipment safely and efficiently.
- Assisted with preparation of snacks and other light meals.
- Informed supervisor about any changes in patient's dietary needs or preferences.
- Cleaned and sanitized kitchen equipment and surfaces.
- Worked closely with dietitians to ensure proper nutrition for each resident and patient.
- Stocked supplies in dining areas as needed.
- Set up trays for patients upon request.
- Provided assistance with meal setup, serving, and clean up as needed.
- Delivered meals to residents and patients in their rooms when requested.
- Assisted patients with special needs to eat meals, providing kindness and patience.
- Operated kitchen equipment in alignment with OSHA protocols and manufacturer instructions.
Education
Some College (No Degree) - Anthropology, Psychology
Augustana University
Sioux Falls, SDHigh School Diploma -
Dakota Christian
Corsica, SD05-2023
Skills
- Customer service
- Cash handling
- Inventory management
- Team collaboration
- Safety compliance
- Equipment maintenance
- Conflict resolution
- Display maintenance
- Opening and closing duties
- Problem-solving abilities
- Ordering procedures
- Equipment cleaning
- Serve customer needs
- Custodial services
- Attention to detail
- Groundskeeping standards
Affiliations
Competitive Cheer and Dance
- 2020
Sideline Cheer
- 2020 - 2023
Cross Country
- 2017-2020
Track
- 2018-2022
Softball
- 2017-2018
Basketball
- 2017-2022
Volleyball
- 2015-2022
Women's Rugby
- 2023-present
Timeline
International Student Ambassador
Augustana University
07.2024 - Current
Barista
Perky Grinders
05.2024 - 08.2025
Campground Attendant
Snake Creek Campground
05.2022 - 08.2023
Cook
Lake Platte Golf Course
04.2021 - 08.2021
Motel Cleaner
Kings Inn Motel
05.2020 - 08.2020
Dietary Aide
Platte Avera Nursing Home
05.2019 - 09.2019
Some College (No Degree) - Anthropology, Psychology
Augustana University
High School Diploma -
Dakota Christian
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