Brittani Mann
Aberdeen
Summary
Dynamic and goal-oriented professional with exceptional customer service skills honed at Harbor Freight Tools USA. Proven ability to build lasting customer relationships and efficiently manage cash transactions. Reliable team player with strong problem-solving abilities, dedicated to enhancing customer satisfaction and promoting store merchandise effectively.
Sales professional with proven track record in retail environments, focusing on customer interaction and sales growth. Known for reliability and adaptability in meeting dynamic customer needs and market conditions. Possesses strong communication and collaboration skills, contributing to team success and consistent achievement of sales goals.
Overview
6
6
years of professional experience
Work History
Sales Associate
Harbor Freight Tools USA
03.2025 - 09.2025
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Helped customers locate products and checked store system for merchandise at other sites.
Driver
Professional Transportation
12.2022 - 01.2025
- Followed all relevant traffic laws and safety regulations.
- Utilized GPS and other navigation tools to plan routes and stay on schedule.
- Achieved safe driving records by consistently following traffic rules and regulations.
- Cleaned and maintained vehicle and assessed vehicle for damage after each shift.
- Completed routine pre- and post-trip inspections to evaluate vehicles and assess maintenance needs.
CNA
Mother Joseph Retirement Home
08.2019 - 04.2020
- Assisted patients with daily living activities, promoting independence and dignity.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Enhanced patient satisfaction by providing compassionate and attentive care.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
Education
High School Diploma -
Aberdeen Central High School
Aberdeen SD 01-2020
Skills
- Customer service
- Teamwork and collaboration
- Time management
- Problem-solving skills
- Multi-tasking strength
- Excellent people skills
- Reliable and punctual
- Goal oriented
- Exceptional customer service
Timeline
Sales Associate
Harbor Freight Tools USA
03.2025 - 09.2025
Driver
Professional Transportation
12.2022 - 01.2025
CNA
Mother Joseph Retirement Home
08.2019 - 04.2020
High School Diploma -
Aberdeen Central High School