Brianna Kostal-Garrett
Yankton
Summary
Motivated Shift Leader enthusiastic about helping team members meet and exceed objectives with compassionate leadership. Talented trainer and operational problem-solver with front-line experience and collaborative nature. Resourceful in balancing customer, company and employee needs.
People-oriented Shift Leader successful at executing new initiatives. Committed to creating workplace culture consistent with organization's mission and values. Continuously evaluates operations for safety concerns and implements strategies to reach targets.
Overview
3
3
years of professional experience
2026
2026
years of post-secondary education
Work History
Shift Supervisor
Starbucks
Grand Rapids
04.2024 - Current
- Supervised daily operations to maintain service quality and efficiency.
- Managed inventory levels and assisted with stock organization.
- Trained new partners on customer service standards and drink preparation.
- Ensured compliance with health and safety regulations during shifts.
- Assisted in scheduling staff to meet peak business demands.
- Resolved customer concerns promptly to enhance satisfaction and loyalty.
- Provided on-the-job training to new staff members.
- Performed cash handling duties such as counting money, balancing registers, and preparing bank deposits.
- Assigned tasks to team members based on their strengths and skill sets.
- Resolved customer complaints and reported issues to senior management.
- Served as a role model for other employees by demonstrating professional behavior at all times.
- Conducted weekly inventory of supplies, equipment, and food items.
Machine Operator
Marvin Windows And Doors, Inc.
Warroad
02.2023 - 02.2024
- Operated machinery for window and door production lines.
- Monitored equipment performance and reported issues to supervisors.
- Conducted routine maintenance on machines to ensure optimal operation.
- Adhered to safety protocols and maintained a clean work environment.
- Loaded raw materials into machines for processing operations.
- Adjust machine settings to complete tasks accurately.
- Ensure that safety guidelines are followed at all times while operating machinery.
- Carry out regular safety checks on machinery prior to operation.
- Load raw materials into machines according to specified measurements.
- Monitor the feed and speed of machines during the machining process.
Education
Yankton High School
Yankton, SDSkills
- Customer service
- Team building
- Inventory management
- Cash handling
- Onboarding training
- Attention to detail
- Staff motivation
- Safety reviews
- Inventory control and record keeping
- Employee training
- Shift reporting
- Workplace safety
- Labor and food cost control
- Business development
- Safety
- Cash handling expertise
- Staff supervision
- Role modeling
- Professional appearance
- Team leadership
Timeline
Shift Supervisor
Starbucks
04.2024 - Current
Machine Operator
Marvin Windows And Doors, Inc.
02.2023 - 02.2024
Yankton High School