Breanna Whirlwind Soldier
Mission
Summary
Healthcare professional with a solid background in patient care and medical support. Proven ability to assist in various medical procedures and maintain accurate patient records. Known for effective teamwork and adaptability in dynamic healthcare environments, consistently delivering reliable and compassionate care while keeping a safe and clean environment.
Overview
8
8
years of professional experience
Work History
Licensed Practical Nurse
White River Health Care Center
09.2023 - Current
- Improved patient outcomes by administering medications, monitoring vital signs, and observing behaviors related to medication and diagnosis.
- Cared for wounds, provided treatments, and assisted with procedures.
- Facilitated efficient communication between patients, families, and healthcare providers to promote continuity of care across settings.
- Assisted with admissions, appointments, transfers, and discharges.
- Managed time-sensitive tasks effectively under pressure while maintaining composure during critical situations or emergencies.
- Collaborated with interdisciplinary healthcare teams to ensure continuous quality improvement in patient care delivery.
- Documented accurate and complete patient information to address patient problems and expected outcomes.
Childcare Provider
Rosebud Sioux Tribe Child Care
10.2020 - 08.2022
- Sanitize dishes, tabletops, toys, and frequently touched surfaces to prevent the spread of germs.
- Developed strong relationships with families, providing regular updates on child progress, and establishing trust.
- Supported emotional well-being by addressing individual needs and providing a nurturing environment for growth.
- Managed behavior issues effectively using positive reinforcement techniques, fostering a respectful atmosphere within the childcare setting.
- Continuously updated professional knowledge by attending training workshops, seminars, and conferences to stay current on best practices in childcare.
Customer Service Representative
AT&T
06.2017 - 06.2020
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Responded to customer requests for products, services, and company information.
- Developed rapport with customers through active listening skills, leading to higher retention rates and positive feedback from clients.
- Contributed to sales growth by upselling products and services based on individual customer requirements.
Education
Associate of Applied Science - Licensed Practical Nurse
Sinte Gleska University
Mission, SD08-2023
Skills
- Medication administration
- Direct patient care
- Vital signs monitoring
- HIPAA compliance
- Clinical judgment
- Clinical documentation
- Infection control
Timeline
Licensed Practical Nurse
White River Health Care Center
09.2023 - Current
Childcare Provider
Rosebud Sioux Tribe Child Care
10.2020 - 08.2022
Customer Service Representative
AT&T
06.2017 - 06.2020
Associate of Applied Science - Licensed Practical Nurse
Sinte Gleska University
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