Brandy Carroll
Fort Pierre,SD
Summary
Dedicated professional seeking opportunities that promote skill development and positively impact team dynamics. Currently serving as a Title Processor for the state, with a solid background as an Office Manager/Accountant at a Toyota dealership and experience as a Retail Supervisor overseeing multiple departments. Proven expertise in processing and managing complex property transactions, emphasizing accuracy, compliance, and effective collaboration. Outgoing and quick to learn, consistently demonstrating the ability to work independently with minimal supervision while delivering high-quality outcomes.
Overview
15
15
years of professional experience
Work History
Title Processor
Dept of Revenue MVD
Pierre, SD
01.2019 - Current
Streamlined title processing workflow through diligent document review and error identification.
Receptionist/Secretary/Accounting
Fred Anderson Toyota of Sanford
Sanford , NC
02.2014 - 12.2019
- Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
Customer Service/ Administrative
Strutmasters
Roxboro, North Carolina
11.2011 - 08.2013
- Skilled at working independently and collaboratively in a team environment.
- Worked effectively in fast-paced environments.
- Demonstrated respect, friendliness and willingness to help wherever needed.
Hub Driver/ Sales
Autozone
Burlington, NC
03.2010 - 07.2012
- Enhanced customer satisfaction by building positive relationships and offering exceptional service during deliveries.
Customer Service Agent
Sports Endeavors, Incorporated
Hillsborough, North Carolina
06.2010 - 10.2010
- Demonstrated empathy in handling difficult situations, fostering trust and loyalty among customers.
- Effectively managed escalations from dissatisfied customers, working closely with management to ensure timely resolutions that maintained brand reputation.
Education
High School or equivalent - BASIC
Alamance Community College
Graham, North CarolinaSkills
- Multi-tasking
- Records evaluation
- Teamwork and collaboration
- Time management
- Attention to detail
- Problem-solving abilities
- Reliability
- Excellent communication
- Organizational skills
- Active listening
- Effective communication
- Adaptability and flexibility
- Decision-making
- Detail-oriented
- Relationship building
- Team building
- Task prioritization
- Self motivation
- Interpersonal skills
- Analytical thinking
- Conflict resolution
- Goal setting
- Client confidentiality
- Continuous improvement
LANGUAGES
English Fluent
Interests
- Drawing and Painting
- Gardening
- Animal Welfare Advocacy
- Dancing
- Mindfulness Practices
- Yoga
- Regularly practice mindfulness and meditation for overall wellness
- Bread Making
- Cooking
- Enjoying the art of baking and pastry-making, experimenting with recipes
- Learning new cooking techniques and expanding my culinary skills
- I like trying new recipes and food trends
- Growing herbs, vegetables, or fruits in home gardens
Hobbies and Interests
Softball, Football, Basketball, Family/Children, Painting
Timeline
Title Processor
Dept of Revenue MVD
01.2019 - Current
Receptionist/Secretary/Accounting
Fred Anderson Toyota of Sanford
02.2014 - 12.2019
Customer Service/ Administrative
Strutmasters
11.2011 - 08.2013
Customer Service Agent
Sports Endeavors, Incorporated
06.2010 - 10.2010
Hub Driver/ Sales
Autozone
03.2010 - 07.2012
High School or equivalent - BASIC
Alamance Community College
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