Brandon Schneider
Sioux Falls
Summary
A proven track record at Doss & Associates, excelling in customer service and team leadership. Expert in driving productivity and enhancing customer satisfaction through effective conflict resolution and staff development. Skilled in complex problem-solving and decision-making, consistently achieving goals within tight deadlines.
Overview
24
24
years of professional experience
Work History
Auto Manager
Doss & Associates
10.2000 - Current
- Inspect and prepare appraisal of damage based on inspection
- Secure agreed price with shops of choice, handle supplements
- Take statements regarding facts of loss
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Maximized performance by monitoring daily activities and mentoring team members.
Education
High School Diploma -
Watertown Sr High School
Watertown SD05-1994
Skills
- Customer service
- Team leadership
- Time management
- Decision-making
- Verbal and written communication
- Staff training and development
- Complex Problem-solving
- Documentation and reporting
- Relationship building
- Conflict resolution
Timeline
Auto Manager
Doss & Associates
10.2000 - Current
High School Diploma -
Watertown Sr High School
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