Brandon Puttmann
Colton
Summary
Dynamic business owner with strong expertise in customer relations and diesel engine diagnostics. Proven ability to train technicians and deliver high-quality services, ensuring customer satisfaction and loyalty.
Overview
15
15
years of professional experience
Work History
Business Owner/Operator
Sideline Diesel Repair LLC
Hartford, SD
06.2011 - Current
- Managed daily operations and logistics for diesel repair services.
- Developed strong customer relationships through personalized service and effective communication.
- Oversaw maintenance and repair processes to ensure high-quality service delivery.
- Trained and mentored new technicians in best practices and safety protocols.
- Served as primary point-of-contact with suppliers and contractors to achieve inventory expectations.
- Interacted well with customers to build connections and nurture relationships.
- Consulted with customers to assess needs and propose optimal solutions.
- Kept all building areas and equipment functional and well-organized to promote business performance.
- Trained and motivated employees to perform daily business functions.
Education
Associate of Applied Science - Diesel Technology
Lake Aera Technical College
Watertown, SD05-2000
Skills
- Personnel management
- Customer relations
- Vendor relationship management
- Customer service
- Diesel engine diagnostics and repair
- Fuel injection systems
- Transmission and drive train repair
- Electrical systems
- Hydraulics and pneumatic systems
- Cooling, heating and A/C systems
- Welding and fabrication
- Preventive maintenance
- Attention to detail ensuring accuracy to prevent future and repeat failures
Timeline
Business Owner/Operator
Sideline Diesel Repair LLC
06.2011 - Current
Associate of Applied Science - Diesel Technology
Lake Aera Technical College