Reliable technician with a strong will to provide the best experience for the customer by helping them step by step through any changes or difficulties they may be having. Dedicated to performing quality work in a professional manner, with a desire to continue getting better every day, and a strong willingness to learn and adapt to change.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Field Service Technician I
GoldenWest Telecommunications
Winner
05.2021 - Current
Installation of equipment at the customer's premise.
Splicing fiber.
Troubleshooting various television, telephone, and internet devices.
Provide a quality customer experience.
Perform preventative maintenance on the outside plant.
Help mentor our temporary employees.
Scope and clean fibers in the Central Office.
Collaborate with my co-workers to create effective plans for complex jobs.
Display teamwork by lending a helping hand when needed.
Learn to operate a variety of test equipment.
Operate hand and power tools.
Run and terminate new and existing wiring.
Complete the summer internship before being hired full-time.
Education
Associate of Applied Science - WiFi And Broadband Technologies
Mitchell Technical College
Mitchell, SD
05-2021
Skills
Fiber splicing
Network troubleshooting
Test equipment operation
Preventive maintenance
Wire termination
Equipment installation
Software navigation
Customer training
Affiliations
Gregory Volunteer Fire Department - Firefighter (2019-present)
Youth baseball coach
Accomplishments
Program Ambassador - WiFi and Broadband Technologies - Mitchell Technical College (2020-2021)