Bilal Hassan
Revenue Cycle Management Specialist
Karachi, Sindh
Summary
Accomplished and detail-oriented Revenue Cycle Management (RCM) Specialist with a strong track record of enhancing operational efficiency and client satisfaction. Adept in insurance verification, claims processing, and EHR systems, with a deep understanding of healthcare regulations and HIPAA compliance. Known for introducing process improvements, developing effective training programs, and maintaining high standards of professionalism and reliability. Seeking to contribute my expertise and drive to an RCM-focused role within a dynamic healthcare organization.
Overview
12
12
years of professional experience
Work History
Client Acquisition Agent
Elite Dental Billing Consultants
03.2025 - 06.2025
- Set ambitious personal targets for acquiring new clients while regularly tracking progress against established goals, maintaining motivation for continued growth within role.
- Overcame objections with expert knowledge of services and persuasive communication skills.
Insurance Verification Specialist
EZ Dental Billing®
02.2025 - 06.2025
- Made contact with insurance carriers to discuss policies and individual patient benefits.
- Assured timely verification of insurance benefits prior to patient procedures or appointments.
- Complied with HIPAA guidelines and regulations for confidential patient data.
Quality Assurance Analyst
Karachi
09.2024 - 02.2025
- Mentored and coached team members on QA topics and strategies.
- Supported company in maintaining work environment focused on quality, communication, collaboration, integration, and teamwork.
- Streamlined QA processes for increased efficiency and reduced time spent on redundant tasks.
- Participated in regular meetings with cross-functional teams to discuss progress updates, communicate concerns or challenges, and ensure alignment of project goals.
Team Lead - PPO Department
Karachi
12.2023 - 02.2025
- Promoted a positive work environment by fostering teamwork, open communication, and employee recognition initiatives.
- Enhanced overall team performance by providing regular coaching, feedback, and skill development opportunities.
- Established clear performance metrics for the team which helped in tracking progress towards set targets effectively.
- Influenced positive change within the organization through strategic thinking, innovation, problem-solving abilities, and consistent leadership style.
Shift Incharge
Back Office Providers
12.2022 - 12.2023
- Managed time efficiently in order to complete all tasks within deadlines.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
Team Leader - PPO Department
Karachi
07.2022 - 12.2023
- Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
- Developed team members'' skills through targeted coaching sessions, resulting in improved individual performance.
- Enhanced team productivity by implementing efficient work processes and regularly reviewing performance metrics.
- Mentored junior staff members, helping them develop their leadership potential and advance in their careers.
Insurance Verification Specialist
Back Office Providers
04.2021 - 06.2022
- Ensured compliance with HIPAA regulations while managing sensitive patient information during the verification process.
- Collaborated with team members to resolve discrepancies in insurance verification, ensuring proper billing practices.
- Developed strong relationships with insurance representatives, facilitating smooth communication channels for resolving inquiries or disputes.
Counter Sales Man
Colony Medical Store
10.2013 - 12.2022
- Utilized point-of-sale system for accurate inventory management and transaction processing.
- Assisted in the training of new hires, sharing best practices for successful selling techniques.
Education
High School Diploma -
Ali College
Karachi 04.2001 -
Matriculation - Science
Morning Glory Grammar School
Karachi 04.2001 -
Skills
Insurance verification
HIPAA compliance
Problem-solving
Time management
Team building
Dentrix
Open Dental
Eagle Soft
Training & Development
Timeline
Client Acquisition Agent
Elite Dental Billing Consultants
03.2025 - 06.2025
Insurance Verification Specialist
EZ Dental Billing®
02.2025 - 06.2025
Quality Assurance Analyst
Karachi
09.2024 - 02.2025
Team Lead - PPO Department
Karachi
12.2023 - 02.2025
Shift Incharge
Back Office Providers
12.2022 - 12.2023
Team Leader - PPO Department
Karachi
07.2022 - 12.2023
Insurance Verification Specialist
Back Office Providers
04.2021 - 06.2022
Counter Sales Man
Colony Medical Store
10.2013 - 12.2022
High School Diploma -
Ali College
04.2001 -
Matriculation - Science
Morning Glory Grammar School
04.2001 -
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