Beth Goodwin
Rapidan
Summary
Professional with comprehensive experience and readiness for role. Known for strong focus on team collaboration and achieving results. Adaptable and reliable, supporting colleagues effectively and responding to changing needs. Skilled in communication, problem-solving, and client relations. Recognized for integrity, determination, and results-driven approach.
Overview
21
21
years of professional experience
Work History
DSC/Agent
Aflac
01.2016 - Current
- Conducted thorough market analysis to identify new business opportunities and trends. Successful at opening new accounts
- Trained and mentored new and existing agents to improve team performance and hit goals.
- Streamlined claims and customer services for policy holders
- Implemented training programs that enhanced product knowledge among agents.
- De-escalated and resolved customer complaints with punctual, polite and professional service.
Owner/Operator
Shridan Lake Marina
05.2005 - 10.2013
- Managed daily operations, ensuring high-quality service and customer satisfaction.
- Supervised staff training, fostering skill development and teamwork.
- Oversaw financial management, including budgeting and revenue tracking for profitability.
- Implemented inventory management systems to streamline supplies and reduce waste.
- Developed marketing strategies to increase community engagement and attract new customers.
Education
No Degree - Buisness
Northland Community And Technical College
East Grand Forks, MN05-2001
High School Diploma -
New Salem High School
New Salem, ND05-1999
Skills
- Problem-solving skills
- Relationship building
- Goal-oriented mindset
- Service support
- Critical thinking
- Conflict resolution
- Public speaking
- Schedule management
- Sales closing
- Professional networking
- Teamwork and collaboration
Timeline
DSC/Agent
Aflac
01.2016 - Current
Owner/Operator
Shridan Lake Marina
05.2005 - 10.2013
No Degree - Buisness
Northland Community And Technical College
High School Diploma -
New Salem High School