Bernadette Emery
Rosebud,SD
Summary
Dynamic Office Manager with a proven track record at Sinte Gleska University, excelling in customer service and organizational skills. Enhanced document management processes, improving retrieval efficiency by 30%. Adept at fostering collaboration across teams while maintaining confidentiality and compliance, ensuring smooth operations and exceptional support in fast-paced environments.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Office Manager
Sinte Gleska University
04.2024 - Current
- Supported daily office operations, ensuring efficient workflow and organization.
- Assisted in managing office supplies and inventory to maintain workplace efficiency.
- Maintained accurate filing systems and documentation for easy access and retrieval.
- Collaborated with team members to improve communication and streamline processes.
- Provided customer service support by addressing inquiries and resolving issues promptly.
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Facilitated smooth communication between departments, addressing concerns promptly to maintain harmonious work relationships.
Records Manager
Rosebud Sioux Tribe
11.2009 - 06.2018
- Managed electronic and physical records, ensuring compliance with organizational policies.
- Implemented efficient filing systems to enhance document retrieval processes.
- Assisted in maintaining an up-to-date inventory of records and documents.
- Collaborated with cross-functional teams to streamline data management practices.
- Utilized record management software to track and manage documentation workflows.
- Streamlined records retrieval processes, reducing time spent searching for information.
- Established a secure document destruction process, safeguarding sensitive information from unauthorized access.
- Implemented a centralized electronic records management system, improving accessibility and collaboration among team members.
Education
Associate of Science - Administrative Office Specialist
Sinte Gleska University
Mission, SD08-2024
High School Diploma -
Todd County High School
Mission, SD05-1999
Skills
- Office management
- Organizational skills
- Data entry
- Customer relations
- Scheduling and calendar management
- Administrative support
- Clerical support
- Mail handling
- Documentation and control
- Travel coordination
- Compliance monitoring
Certification
One Year Certificate in Office Technology
Short Term Certificate om Customer Service
Timeline
Office Manager
Sinte Gleska University
04.2024 - Current
Records Manager
Rosebud Sioux Tribe
11.2009 - 06.2018
Associate of Science - Administrative Office Specialist
Sinte Gleska University
High School Diploma -
Todd County High School
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