Bailey Harrington
Sioux Falls,SD
Summary
Compassionate Patient Care Technician with extensive experience at Avera McKennan Hospital, skilled in infection control and patient advocacy. Recognized for enhancing patient satisfaction through attentive care and effective communication. Nominated for PCT of the year twice, with three Tulip nominations. Proven ability to train new staff and streamline workflows, fostering a collaborative environment that prioritizes safety and well-being for all patients. Offers four years of comprehensive experience in recording vital signs, collecting specimens and preparing accurate documentation. Recognized by patients for delivering five-star patient care.
Overview
8
8
years of professional experience
Work History
Patient Care Technician
Avera McKennan Hospital
1325 S Cliff Ave Sioux Falls, SD
02.2022 - Current
- Assisted nursing staff with patient care, ensuring comfort and safety during treatments.
- Maintained cleanliness and organization of patient rooms and equipment areas.
- Supported patients in daily activities, enhancing overall well-being and mobility.
- Documented patient information accurately in electronic health records systems.
- Trained new staff on procedures, fostering a supportive learning environment for team members.
- Monitored vital signs and reported changes to nursing staff, ensuring timely medical interventions when necessary.
- Assisted nurses with essential tasks, streamlining workflow and increasing efficiency in the healthcare setting.
- Enhanced patient satisfaction by providing compassionate and attentive care.
- Assisted in training new Patient Care Technicians, sharing knowledge and best practices to ensure consistency in care delivery.
- Provided high-quality personal care to patients, promoting comfort and dignity during their hospital stay.
- Maintained clean and safe environment to promote patient safety and comfort.
- Contributed to a positive patient experience by keeping rooms clean, organized, and well-stocked with supplies.
- Fostered strong relationships with colleagues, contributing to a collaborative work environment that prioritized teamwork among staff members.
- Promoted a safe and inclusive healthcare environment, adhering to policies and procedures while advocating for the well-being of all patients.
- Assisted in transferring patients, beds and patient care equipment to other rooms adhering to necessary safety precautions.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Facilitated smooth transitions between shifts by maintaining thorough documentation of patient care activities and observations.
- Recognized potential emergencies promptly, initiating appropriate action to stabilize patients until further assistance arrived.
- Reduced stress for patients and families through effective communication and empathetic support.
- Demonstrated adaptability by working effectively with patients of diverse backgrounds and medical conditions, providing personalized care for each individual.
- Enabled increased mobility for patients by assisting with ambulation exercises and transfers using proper body mechanics techniques.
- Maintained strict adherence to infection control protocols, minimizing risk of disease transmission within the clinical environment.
- Prepared and maintained patient rooms for admissions, discharges, and transfers, ensuring readiness and comfort.
- Enhanced patient comfort by providing compassionate bedside care and support.
- Implemented infection control protocols, contributing to safer hospital environment.
- Delivered compassionate end-of-life care, offering comfort and dignity to patients in their final stages.
- Contributed to team meetings, offering insights on patient care improvements based on direct observations.
- Provided nutritional support by assisting patients with meals, catering to individual dietary needs.
- Enhanced teamwork by collaborating closely with nurses and doctors to coordinate patient care.
- Ensured safety and well-being of patients through diligent observation and reporting of changes in condition.
- Supported patients' daily living activities, improving their hospital stay experience.
- Improved patient satisfaction with attentive communication and responsiveness to needs.
- Assisted nursing staff with completing daily rounds, documenting vital signs and answering calls.
- Prevented cross-contamination by cleaning and sterilizing equipment.
- Maintained patient stability by checking vital signs and weight and recording intake and outtake information.
- Changed linens in rooms, keeping spaces fresh and clean for patient health and satisfaction.
- Implemented infection control measures, contributing to a safer healthcare setting for patients and staff.
- Provided emotional support to patients and families, easing their stress and anxiety during hospital stays.
- Completed activities of daily living for patients unable to self-care, and assisted those with limited mobility in completing tasks.
- Facilitated personal hygiene management, feeding and ambulation.
- Transported patients between rooms and appointments or testing locations.
Cosmetologist
Self Employed
Worthington, MN
11.2018 - 12.2021
- Established strong client relationships leading to repeat business and referrals.
- Maintained a clean and hygienic work environment by following strict sanitation guidelines and procedures.
- Booked appointments, answered phones, greeted clients, handled payments, and created client service tickets.
- Demonstrated high level of customer service to increase retention and satisfaction.
- Demonstrated exceptional time management skills by efficiently scheduling appointments and managing multiple clients simultaneously.
- Collaborated with team members to ensure a seamless and enjoyable customer experience for all salon clients.
- Contributed to the salon''s positive reputation through excellent customer service, attention to detail, and commitment to client satisfaction.
- Assisted in inventory management by tracking product usage, reordering supplies as needed, and maintaining an organized workspace.
- Maintained high standard of cleanliness and hygiene, ensuring safe and welcoming environment for clients.
- Collaborated with colleagues to organize promotional events, driving awareness and attracting new customers.
- Kept work areas, tools, and equipment clean and properly sanitized to minimize disease transfer and health risk of shared environment.
- Supported reception desk, receiving phone calls, entering appointments, and collecting payments for services rendered.
- Trained new cosmetologists on makeup and skincare products and techniques.
- Built strong and lasting rapport with clients through consistent delivery of requested services and exceptional results.
- Organized workshops on beauty and wellness, positioning salon as thought leader in local beauty community.
- Streamlined appointment scheduling, reducing wait times and improving overall client experience.
Education
Cosmetologist -
Avalon School of Cosmetology
Worthington, MN11.2018
High School Diploma -
Charles Page High School
Sand Springs, OK05.2014
No Degree -
Tulsa Community College
Tulsa, OKSkills
- Basic life support
- Infection control standards
- Catheter care
- Blood glucose monitoring
- ADL support
- Specimen collection
- End-of-life care
- Patient hygiene management
- Time management
- HIPAA compliance
- Calm under stress
- Professional bedside manner
- Patient advocacy
- Certified in CPR/AED
- Medical terminology knowledge
- Electronic charting
Timeline
Patient Care Technician
Avera McKennan Hospital
02.2022 - Current
Cosmetologist
Self Employed
11.2018 - 12.2021
Cosmetologist -
Avalon School of Cosmetology
High School Diploma -
Charles Page High School
No Degree -
Tulsa Community College