Summary
Overview
Work History
Education
Skills
Certification
Interests
Timeline
Generic

Ayrica DeBoer

Castlewood,SD

Summary

Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.

Overview

32
32
years of professional experience
1
1
Certification

Work History

Certified Nurse's Assistant

City of Estelline
Estelline, South Dakota
07.2025 - Current
  • Assisted patients with daily living activities, promoting comfort and dignity.
  • Monitored vital signs and reported changes to nursing staff promptly.
  • Supported the implementation of care plans under the supervision of registered nurses.
  • Maintained cleanliness and organization in patient care areas, ensuring safety standards were met.
  • Communicated effectively with patients and families, providing emotional support and education on care procedures.
  • Documented patient interactions accurately in electronic health records for continuity of care.
  • Collaborated with healthcare team members to enhance patient outcomes through coordinated efforts.
  • Continuously updated knowledge of best practices in CNA procedures through ongoing education courses, ensuring exceptional levels of care.

Travel Certified Nursing Assistant

Good Samaritan Society/Sanford
06.2025 - Current
  • Assisted patients with daily living activities, ensuring comfort and dignity.
  • Monitored vital signs to support clinical staff in patient care decisions.
  • Maintained a clean and safe environment, adhering to infection control protocols.
  • Documented patient information accurately in electronic health records systems.
  • Communicated effectively with patients and families, providing emotional support and education.
  • Responded promptly to patient needs, demonstrating strong adaptability in fast-paced settings.
  • Participated in training sessions to enhance skills and knowledge in patient care practices.
  • Provided high-quality personal care services such as bathing, grooming, dressing, and feeding to ensure patient dignity.
  • Travel within 150 miles to Good Samaritan facilities, many times on little notice when regular staffing is short.

Owner/Operator Photographer

Sweet Memories Photography
02.2014 - Current
  • Developed comprehensive marketing strategies to increase client engagement and brand visibility.
  • Managed all aspects of business operations, including scheduling, budgeting, and vendor relationships.
  • Oversaw client consultations to tailor photography packages to individual needs and preferences.
  • Implemented efficient workflow processes that enhanced project turnaround times and client satisfaction.
  • Trained and mentored junior photographers in technical skills and customer service best practices.
  • Coordinated logistics for on-location shoots, ensuring optimal setup and equipment management.
  • Cultivated strong relationships with clients through effective communication and personalized service delivery.
  • Evaluated industry trends to adapt services and maintain competitive advantage in photography market.
  • Managed day-to-day business operations, such as operating photo editing software, setting up equipment, dialing in the correct settings for cameras & lighting.
  • Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
  • Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
  • Negotiated contracts with suppliers for better pricing and terms, reducing overall costs for the business.
  • Monitored market conditions to set accurate product pricing and take advantage of emerging trends.
  • Mentored staff members on best practices in customer service and sales techniques, leading to increased performance levels.
  • Streamlined operations to improve efficiency, enabling more time to be spent on strategic planning and decisionmaking.
  • Managed purchasing, sales, marketing and customer account operations efficiently.

Front End Team Member

Hidewood Meats
12.2023 - 01.2025
  • Collaborated with team to ensure seamless customer service and product presentation.
  • Assisted in training new team members on operational procedures and best practices.
  • Maintained cleanliness and organization of front end, enhancing customer experience.
  • Responded to customer inquiries, providing accurate information and solutions efficiently.
  • Monitored inventory levels, coordinating restocking efforts to meet demand effectively.
  • Implemented process improvements that increased efficiency during peak hours.
  • Mentored junior staff, fostering a positive work environment and teamwork principles.
  • Continuously stayed up-to-date on industry trends and emerging technologies, incorporating them into projects when appropriate to enhance functionality and user experience.
  • Engaged in friendly conversation with customer to better uncover individual needs.
  • Created inviting environment for customers by maintaining store organization and cleanliness.
  • Monitored customers for signs of security concerns and escalated issues to management.
  • Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
  • Provided exceptional services and pleasant shopping experiences to retail customers.
  • Built customer loyalty and retention by delivering excellent shopping experiences.
  • Managed efficient cash register operations.
  • Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
  • Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Listened to customer needs and desires to identify and recommend optimal products.
  • Recommended complementary purchases to customers, increasing revenue.
  • Conducted product demonstrations to highlight features and redirect objections to positive aspects.
  • Performed cash, card, and check transactions to complete customer purchases.
  • Help cut, wrap & label custom orders as well as for the retail setting.
  • Help Customers new & old review a "cut list" to determine what would suit their needs best.

Certified Nursing Assistant

Avantara
07.2023 - 12.2023
  • Provided compassionate care to patients, ensuring comfort and dignity during daily activities.
  • Assisted nursing staff in administering medications and monitoring patient vital signs.
  • Documented patient progress and reported changes to healthcare team promptly.
  • Implemented infection control practices, enhancing patient safety and hygiene standards.
  • Coordinated with interdisciplinary teams to develop individualized care plans for patients.
  • Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
  • Maintained a clean, safe environment by sanitizing surfaces, changing linens, and disposing of waste properly.
  • Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
  • Served as an advocate for each patient's needs during shift handoffs or interdisciplinary conferences with other healthcare professionals.

Credit Collections Representative

Premier Bankcard
06.2023 - 08.2023
  • Managed collection efforts for delinquent accounts, ensuring timely resolution of outstanding balances.
  • Developed strategies to improve customer communication and enhance payment recovery rates.
  • Collaborated with cross-functional teams to resolve discrepancies and streamline collections processes.
  • Analyzed account data using CRM systems to identify trends and inform collection tactics.
  • Led initiatives to enhance customer satisfaction while maintaining effective collection practices.
  • Promoted a positive customer experience during the collections process, leading to increased client retention rates.
  • Maintained accurate records of customer communications, payments, and account status for optimal reporting and analysis purposes.
  • Reduced delinquent accounts by creating customized repayment plans tailored to individual client needs.
  • Improved customer payment rates by developing and implementing effective collection strategies.
  • Collected on delinquent accounts to reduce overdue balances.
  • Maintained high volume of calls and met demands of busy and productive group.
  • Worked in call center environment handling manual and automatically dialed outbound calls.
  • Delivered exceptional customer service on collection calls and maintained calm and professional demeanor.
  • Maintained consistently high success rate of collecting on overdue accounts.
  • Negotiated payment plans with customers to prevent accounts from entering collections.
  • Verified compliance with relevant laws, regulations and best practices related to customer account management.
  • Documented customer payment interactions and account statuses for future reference.
  • Responded to customer inquiries and provided detailed account information.


Cafe Owner/Operator

Ida's Cafe
01.2021 - 06.2023
  • Oversaw daily operations, ensuring exceptional customer service and product quality.
  • Developed and implemented efficient inventory management systems to reduce waste.
  • Trained and mentored staff on best practices in food preparation and safety standards.
  • Managed budgets and financial forecasting to drive profitability.
  • Designed seasonal menus that aligned with customer preferences and market trends.
  • Built relationships with local suppliers to source fresh ingredients at competitive prices.
  • Conducted regular performance evaluations to enhance skills and productivity.
  • Ensured compliance with health and safety regulations.
  • Enhanced customer loyalty through exceptional service and consistent product quality.
  • Collaborated with community members to host joint events, fostering community engagement.
  • Successfully navigated challenges such as seasonal fluctuations in business by adjusting operational strategies accordingly.
  • Managed day-to-day business operations.
  • Kept facility compliant with health codes, sanitation requirements and license regulations, alleviating potentially heavy fines.
  • Oversaw food preparation and monitored safety protocols.
  • Purchased food and cultivated strong vendor relationships.
  • Maintained effective supply levels by monitoring and reordering food stock and dry goods.

Meat Wrapper

Castlewood Locker
05.2020 - 06.2021
  • Operated packaging machinery to efficiently wrap and label various meat products.
  • Maintained cleanliness and organization of work area to ensure compliance with food safety standards.
  • Assisted in inventory management by tracking stock levels and reporting discrepancies.
  • Collaborated with team members to streamline wrapping processes, enhancing overall productivity.
  • Monitored product quality during packaging operations, addressing issues promptly to minimize waste.
  • Offered guests top-notch service, greeting every person and assisting with needs such as locating products.
  • Collaborated with other team members to ensure a smooth workflow within the department during peak times.
  • Enhanced overall customer satisfaction by providing prompt and accurate meat wrapping services.

Census Worker

U.S. Census Bureau
03.2020 - 11.2020
  • Travelling to conduct surveys in order to collect demographic data from households, ensuring accurate representation of community needs.
  • Promoted a positive image of the US Census Bureau by displaying professionalism and courtesy during all interactions with the public.
  • Attended team meetings to develop job knowledge.
  • Maintained and submitted records of hours worked, miles driven and expenses incurred to facilitate accurate reporting measures.

Scale House Operator/Front Office Assistant

Glacial Lakes Energy
08.2010 - 07.2012
  • Operated scale house equipment to accurately weigh incoming and outgoing materials along with probing grain in trucks.
  • Maintained records of transactions, ensuring compliance with safety and regulatory standards.
  • Monitored vehicle flow to optimize traffic management and reduce wait times.
  • Operated weigh scales and issued tickets when necessary.
  • Answered customer calls professionally and routed to appropriate person.
  • Maintained tidy work area to reduce likelihood of accidents.
  • Enhanced customer satisfaction by providing prompt and accurate weighing services.
  • Demonstrated excellent communication skills when coordinating with transportation companies regarding scheduling and load information updates.
  • Provided superior customer service through attentive listening, clear communication, and positive interactions with clients from diverse backgrounds.
  • Maintained accurate records of all transactions, ensuring compliance with company policies and regulations.
  • Greeted customers and provided excellent service to internal and external clients.
  • Maintained accurate documentation and processed payments efficiently to keep waiting at minimum.

Bartender

VFW Post 750
01.2003 - 01.2012
  • Crafted innovative cocktails and beverages, enhancing customer satisfaction and overall experience.
  • Managed bar inventory, ensuring optimal stock levels and minimizing waste through effective ordering practices.
  • Trained and mentored junior bartenders on menu items, drink preparation techniques, and customer service standards.
  • Developed and implemented efficient workflows for busy shifts, improving service speed during peak hours.
  • Established relationships with regular patrons, fostering loyalty and repeat business through personalized service.
  • Conducted regular quality checks on drinks served, maintaining high standards of presentation and taste consistency.
  • Served high customer volumes during special events, nights, and weekends.
  • Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
  • Contributed to a positive work environment through effective teamwork and communication with colleagues.
  • Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
  • Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
  • Followed alcohol awareness procedures for preventing excessive guest intoxication.
  • Upsold menu items to customers, driving up per sale revenues and maximizing profits.
  • Adhered to state laws regarding alcoholic beverage services and customer regulations.
  • Supported special events through attentive service, adapting quickly to varying needs of guests or clients.

Bartender/Manager

Ship's Inn
01.2005 - 01.2007
  • Supervised daily bar operations, ensuring compliance with health and safety regulations.
  • Trained and mentored new bartenders, enhancing service quality and team efficiency.
  • Developed cocktail menus based on seasonal ingredients, improving customer satisfaction and engagement.
  • Managed inventory levels, minimizing waste and optimizing stock replenishment processes.
  • Developed relationships with patrons to foster a welcoming atmosphere and encourage repeat visits.
  • Resolved customer complaints promptly, ensuring positive experiences and loyalty.
  • Obtained cash bank and stocked service bar to prepare for operation.
  • Planned events to execute successful functions to engage community.

House Framer

Double T Construction
01.2001 - 06.2003
  • Constructed framing structures adhering to building codes and safety regulations.
  • Collaborated with team members to execute complex framing projects efficiently.
  • Inspected work for accuracy, ensuring high-quality standards were consistently met.
  • Coordinated with subcontractors to align project timelines and deliverables effectively.
  • Analyzed blueprints to determine material requirements and cut lists for projects.
  • Streamlined project workflow by managing inventory of required materials, ensuring availability when needed.
  • Maintained high standards of workmanship by regularly inspecting completed framing for proper alignment, squareness, and adherence to building codes.
  • Increased client satisfaction with high-quality craftsmanship in constructing walls, floors, and roofs according to blueprints.
  • Demonstrated versatility in carpentry skills by working on a variety of residential styles, from traditional to contemporary designs.
  • Reduced waste on job sites by efficiently planning material usage for optimal utilization of resources.
  • Improved project efficiency by skillfully utilizing power tools such as circular saws, nail guns, and levels.
  • Maintained job site safety by adhering to OSHA guidelines and keeping work areas clean and organized.
  • Established strong professional relationships with clients through clear communication about project updates and progress reports.
  • Delivered exceptional customer service through prompt resolution of any issues related to the quality or timeliness of completed projects.

Bartender

Fitzy's
01.2002 - 01.2003
  • Resolved customer complaints promptly, ensuring positive experiences and reinforcing brand reputation in competitive environment.
  • Kept bar presentable and well-stocked to meet customer needs.
  • Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.
  • Reduced wait times for drinks by efficiently managing the bar area and prioritizing orders.
  • Enhanced overall guest experience by promptly addressing concerns and resolving issues professionally.
  • Educated customers on drink options, making personalized recommendations based on preferences or dietary restrictions.
  • Proactively addressed potential conflicts or disturbances among patrons, maintaining a safe atmosphere for all guests.
  • Adapted to fast-paced environment, effectively managing multiple drink orders simultaneously without compromising quality.
  • Enhanced establishment's reputation, consistently receiving positive feedback on customer satisfaction surveys.
  • Improved team morale and efficiency, leading by example and offering support during peak hours.
  • Enhanced customer experience with engaging conversations and personalized drink recommendations.
  • Developed loyal clientele by engaging in friendly conversations and providing exceptional service.

Blasting Technician

Cryoblast
01.2002 - 01.2003
  • Diagnosed and repaired equipment malfunctions to ensure optimal performance.
  • Implemented preventive maintenance protocols, reducing downtime and enhancing reliability.
  • Streamlined workflows by integrating new tools and technologies in daily operations.
  • Conducted regular inspections to maintain compliance with safety regulations and industry standards.
  • Maintained a safe work environment by strictly adhering to established safety protocols and guidelines.
  • Performed troubleshooting and diagnosis on malfunctioning equipment.
  • Demonstrated adaptability when faced with new challenges or technologies, enabling quick mastery of necessary skills.
  • Increased customer satisfaction with prompt and knowledgeable support for various technical issues.
  • Optimized system performance thorough testing and analysis.
  • Actively participated in continuous learning initiatives to stay updated on industry trends and advancements in technology.
  • Reduced response times to technical issues, implementing prioritized troubleshooting protocol.

Heavy Equipment Operator

Bern's Blading
04.2001 - 10.2002
  • Operated heavy machinery including bulldozers, motor graders, loaders, scrapers and compactors on diverse job sites.
  • Conducted routine maintenance checks to ensure optimal equipment performance and safety compliance.
  • Collaborated with construction teams to execute project plans efficiently and effectively.
  • Monitored site conditions and adjusted equipment use for maximum efficiency and effectiveness.
  • Assisted in troubleshooting mechanical issues, improving response time, and minimizing downtime.
  • Operated range of heavy equipment on regular basis with advanced skill.
  • Adapted quickly to changing project requirements or unexpected obstacles encountered during the course of work assignments.
  • Operated machining equipment safely with team of operators.

Railroad Tie Specialist

Tie Scaping Unlimited
01.1994 - 01.2002
  • Developed and implemented strategic initiatives to enhance operational efficiency across departments.
  • Spearheaded process improvements that reduced turnaround times and increased customer satisfaction rates to the general public.
  • Followed all company policies and procedures to deliver quality work.
  • Improved customer satisfaction rates through proactive problem-solving and efficient complaint resolution.
  • Collaborated with cross-functional teams to achieve project goals on time and within budget.
  • Led quality assurance efforts, maintaining high standards for different grades of ties and services with them- across the lower 48 states.
  • Conducted comprehensive competitor analysis to inform strategic decisions.
  • When necessary, operate heavy equipment for loading out trucks & fill out crucial documents such as bill of lading materials.


Education

No Degree - Psychology

Mount Marty
Watertown

High School Diploma -

Clark High School
Clark, SD
05-1996

Skills

  • Reliable team player
  • Adaptable
  • Maintaining privacy
  • Customer relations
  • Complex Problem-solving
  • Quality assurance
  • Case management
  • Data entry
  • Critical thinking
  • Problem resolution
  • Relationship building
  • Computer proficiency
  • Payment processing
  • Scheduling
  • Prioritization

Certification

  • CNA - Certified Nursing Assistant
  • BLS/CPR
  • Certified Hazmat Tech, Cryoblast (during employment under GM Bill Gholson)
  • ServSafe


Interests

  • Enjoying the art of cooking- candies, pastries, soups, anything really
  • Graphic Design
  • Gardening- I've always had a large garden
  • Backpacking and Hiking
  • Dancing
  • Youth Development Programs
  • Crafting and DIY Projects
  • Volunteering
  • I enjoy helping others and giving back to the community
  • Camping
  • Photography & editing
  • Travel

Timeline

Certified Nurse's Assistant

City of Estelline
07.2025 - Current

Travel Certified Nursing Assistant

Good Samaritan Society/Sanford
06.2025 - Current

Front End Team Member

Hidewood Meats
12.2023 - 01.2025

Certified Nursing Assistant

Avantara
07.2023 - 12.2023

Credit Collections Representative

Premier Bankcard
06.2023 - 08.2023

Cafe Owner/Operator

Ida's Cafe
01.2021 - 06.2023

Meat Wrapper

Castlewood Locker
05.2020 - 06.2021

Census Worker

U.S. Census Bureau
03.2020 - 11.2020

Owner/Operator Photographer

Sweet Memories Photography
02.2014 - Current

Scale House Operator/Front Office Assistant

Glacial Lakes Energy
08.2010 - 07.2012

Bartender/Manager

Ship's Inn
01.2005 - 01.2007

Bartender

VFW Post 750
01.2003 - 01.2012

Bartender

Fitzy's
01.2002 - 01.2003

Blasting Technician

Cryoblast
01.2002 - 01.2003

Heavy Equipment Operator

Bern's Blading
04.2001 - 10.2002

House Framer

Double T Construction
01.2001 - 06.2003

Railroad Tie Specialist

Tie Scaping Unlimited
01.1994 - 01.2002

No Degree - Psychology

Mount Marty

High School Diploma -

Clark High School

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Ayrica DeBoer