Avery Koivisto
Watertown
Summary
Diligent receptionist with solid background in managing front desk operations and ensuring smooth visitor experiences. Successfully handled high-volume call management and appointment scheduling, contributing to efficient office operations. Demonstrated organizational and communication skills to foster welcoming environment.
Overview
5
5
years of professional experience
Work History
Receptionist/ Front Desk
H&R Block
01.2025 - Current
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
- Resolved customer problems and complaints.
- Handled cash transactions and maintained sales and payments records accurately.
PCA
Moose Lake Village
04.2023 - 08.2023
- Assisted patients with daily living activities, promoting independence and wellbeing.
- Ensured proper hygiene practices were followed by assisting with bathing, grooming tasks.
- Improved patient comfort by providing compassionate and attentive care.
- Maintained a clean and safe environment for patients, reducing the risk of infections and accidents.
- Developed strong relationships with patients'' families to provide updates on progress and address concerns collaboratively.
Farm Hand
Koivisto Farms
01.2020 - 08.2023
- Assisted in the construction or repair of fences, barns, sheds, or other infrastructure necessary for successful farm operation.
- Carried out daily farm tasks such as feeding animals, milking cows, and cleaning pens to ensure animal health and welfare.
- Operated various farm machinery including tractors, plows, and balers for efficient land cultivation and crop production.
- Collaborated with other farm workers to complete tasks efficiently according to established schedules and protocols.
- Ensured proper animal care by administering medications, vaccinations, or treatments as prescribed by veterinarians.
Education
Bachelor of Science - Animal Science, Pre Vet Track.
South Dakota State University
Brookings, SD05-2027
High School Diploma -
Cromwell Wright High School
Cromwell MN05-2023
Skills
- Organization skills
- Time management
- Telephone skills
- Data entry
- Customer/Client relations
- Verbal and written communication
- Scheduling appointments
Timeline
Receptionist/ Front Desk
H&R Block
01.2025 - Current
PCA
Moose Lake Village
04.2023 - 08.2023
Farm Hand
Koivisto Farms
01.2020 - 08.2023
Bachelor of Science - Animal Science, Pre Vet Track.
South Dakota State University
High School Diploma -
Cromwell Wright High School
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