Aubrey Dutton
Box Elder
Summary
- Experienced with guest relations, ensuring warm and welcoming atmosphere. Utilizes effective communication skills to manage guest inquiries and resolve issues promptly. Track record of maintaining high standard of service and fostering positive guest experiences.
- Professional with experience in fostering supportive and inclusive living environments. Skilled in conflict resolution, crisis management, and event planning. Strong focus on team collaboration and achieving results. Reliable and adaptable, with natural ability to connect with and support diverse groups of residents.
Overview
4
4
years of professional experience
Work History
Host
Sickies Garage
05.2025 - Current
- Provided exceptional customer service by attentively listening to guest needs and promptly addressing any concerns or issues.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
- Handled customer payments accurately using point-of-sale (POS) systems, including cash, credit, and gift cards.
- Increased restaurant efficiency by maintaining an organized host stand, including menus, reservation logs, and seating charts.
Resident Assistant
Mayville State University
08.2024 - 05.2025
- Assisted residents in preparing for activity and social programs.
- Monitored and inspected residence hall rooms to determine safety and manage maintenance issues.
- Organized and hosted social and educational events for residents to foster meaningful connections and community spirit.
- Planned and led monthly educational and social programs to promote community engagement, wellness, and academic success.
Diversity Club/Food Pantry Worker
Mayville State University
08.2024 - 05.2025
- Organized and participated in cultural awareness events to promote inclusion and celebrate diverse backgrounds on campus.
- Promoted club events through social media, flyers, and campus outreach efforts to increase student engagement.
- Assisted with inventory management, stocking shelves, and organizing donations for the campus food pantry.
- Supported students facing food insecurity by creating a welcoming, non-judgmental environment.
Host
Sickies Garage
05.2024 - 08.2024
- Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
- Answered customer questions about hours, seating, and menu information.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
- Handled customer payments accurately using point-of-sale (POS) systems, including cash, credit, and gift cards.
Resident Assistant
Mayville State University
08.2023 - 05.2024
- Planned and led monthly educational and social programs to promote community engagement, wellness, and academic success.
- Responded to room transfers, incident reports, and maintenance requests.
- Facilitated conflict resolution among roommates and neighbors by mediating discussions and proposing fair solutions.
- Organized social events for residents to foster a sense of community and belonging, resulting in increased resident retention.
- Served as an approachable resource for residents seeking advice or assistance with personal or academic issues.
Overnight Stocker
TRACE INC
06.2023 - 08.2023
- Maintained proper storage of overstock items, keeping backroom areas organized and accessible for future use.
- Removed all boxes and related trash from sales floor and processed through compactors.
- Enhanced store appearance for better customer experience through meticulous shelf stocking and arrangement.
- Used dollies and pallet jacks to unload and organize merchandise from delivery trucks.
Weight Room Monitor
Mayville State University
08.2022 - 05.2023
- Improved facility cleanliness by regularly inspecting and maintaining all weight room equipment.
- Promoted a positive workout environment by providing assistance, support, and encouragement to gym members.
- Ensured efficient equipment use by managing sign-up sheets for popular machines during peak hours.
- Greeted customers and offered them assistance.
STURGIS RALLY WORKER
Majic Maciejczak
07.2022 - 08.2022
- Inspected and adjusted work performed to meet expectations.
- Followed safety procedures and guidelines to maintain safe working environments.
- Put out barrels and cones to prevent driver access to specific roads or areas.
- Proven ability to learn quickly and adapt to new situations.
- Passionate about learning and committed to continual improvement.
STURGIS RALLY WORKER
Harley Davison
07.2021 - 08.2021
- Developed key relationships with both adults and children through effective communication and purposeful engagement.
- Installed warning flags and used hand signals to catch drivers' attention about hazards.
- Volunteered at local community organizations, aiding with day-to-day operations.
CASHIER
Wall Meats Processing
04.2021 - 07.2021
- Helped customers complete purchases, locate items, and join reward programs.
- Processed refunds and exchanges in accordance with company policy.
- Demonstrated product features, answered questions, and redirected objections to highlight positive aspects.
- Stocked, tagged, and displayed merchandise as required.
- Used POS system to enter orders, process payments and issue receipts.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
Education
Bachelor of Arts - Applied Psychology
Mayville State University
Mayville, ND05.2025
High School Diploma - undefined
Douglas High School
Box Elder, SD05.2021
Skills
- Knowledge of allergen management
- Employee Discipline
- Cleaning and Sanitizing
- Time Management Skills
- Hospitality and Accommodation
- Complex Problem-Solving
- Merchandise Restocking
- Effective Working Relationships
- Crisis management
Timeline
Host
Sickies Garage
05.2025 - Current
Resident Assistant
Mayville State University
08.2024 - 05.2025
Diversity Club/Food Pantry Worker
Mayville State University
08.2024 - 05.2025
Host
Sickies Garage
05.2024 - 08.2024
Resident Assistant
Mayville State University
08.2023 - 05.2024
Overnight Stocker
TRACE INC
06.2023 - 08.2023
Weight Room Monitor
Mayville State University
08.2022 - 05.2023
STURGIS RALLY WORKER
Majic Maciejczak
07.2022 - 08.2022
STURGIS RALLY WORKER
Harley Davison
07.2021 - 08.2021
CASHIER
Wall Meats Processing
04.2021 - 07.2021
High School Diploma - undefined
Douglas High School
Bachelor of Arts - Applied Psychology
Mayville State University
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