Ashtin Austin
Rapid City
Summary
Seasoned healthcare professional with a proven track record at Monument Health, enhancing coding accuracy and leading teams to streamline operations. Expert in HIPAA compliance and medical billing, coupled with exceptional leadership and problem-solving abilities. Achieved significant improvements in productivity and customer satisfaction through innovative process enhancements and effective staff training. I am looking to settle into a daily staff role and continue to enjoy and grow within healthcare.
Overview
5
5
years of professional experience
Work History
Coder II
Monument Health
05.2023 - Current
- Increased coding accuracy by diligently reviewing medical documentation and applying appropriate codes.
- Reviewed outpatient records and interpreted documentation to identify diagnoses and procedures.
- Applied official coding conventions and rules from American Medical Association and Centers for Medicare and Medicaid Services to assign diagnostic codes.
- Reviewed patient charts to better understand health histories, diagnoses, and treatments.
- Coded for outpatient surgery, anesthesia, lab and endoscopy department
Supervisor of HIM & Coding
Monument Health
07.2022 - 05.2023
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
Revenue Cycle Manager
Integris Health Baptist
09.2021 - 03.2022
- Monitored and guided revenue cycle operations.
- Implemented process improvements, ensuring accurate charge capture and coding compliance.
- Provided staff training on revenue cycle management best practices, increasing productivity across the department.
- Completed financial reporting and analysis for billing revenue cycle.
Practice Manager III
Mercy
02.2020 - 09.2021
- Addressed patient concerns promptly and professionally, demonstrating empathy and excellent problem-solving skills.
- Managed daily practice operations to optimize appointment scheduling, patient records management and billing functions.
- Ordered all office supplies and kept check on inventory levels.
- Facilitated communication between staff members, fostering a collaborative work environment that improved overall team performance.
Education
Bachelor of Science - Healthcare Administation
Ashford University
San Diego, CA03-2017
Skills
- HIPAA compliance
- Medical terminology
- Medical billing
- HCPCS coding
- Data entry
- Insurance verification
- Clinical documentation
- Training and mentoring
- Staff management
- Customer service
- Policy and procedure development
- Employee development
- Denial resolution
- Claims management
- Meditech, EPIC, Brightree experience
- Insurance coding (ICD-10 and CPT)
Timeline
Coder II
Monument Health
05.2023 - Current
Supervisor of HIM & Coding
Monument Health
07.2022 - 05.2023
Revenue Cycle Manager
Integris Health Baptist
09.2021 - 03.2022
Practice Manager III
Mercy
02.2020 - 09.2021
Bachelor of Science - Healthcare Administation
Ashford University
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